[17] Interview with Staff Member Michael Hauben on the Occasion of the 10th Anniversary of the Personal Computer (Editor's Note: This interview was conducted on August 11, 1991. It has been edited.) Ronda: Tomorrow is the 10th anniversary of the introduction of the IBM personal computer on August 12, 1981. Also, one of our staff members, Michael Hauben, is leaving Michigan to go to college in N.Y. Therefore, it seemed an appropriate time to look back on the past 10 years and to review how the introduction of the personal computer has affected our lives. Michael is now 18. In 1981 he was 8 years old and already involved with computers. Michael is not only one of the beneficiaries of the computer revolution. The computer revolution was carried out, not so much by companies like IBM, but more importantly, by computer hobbyists like Michael Hauben. Thus in honor of the computer hobbyists, who gave birth to and developed the personal computer, we would like to review some of your experiences, Michael, with the computer. William: How did you get started with computers? Michael: The first place I really saw computers was at an exhibit in Toronto over 10 years ago. There was a robot that was like the 4 axes machine that auto workers use. They also had a computer exhibit. I don't remember what kind of computer was on display but they were just a bunch of computers running different kinds of programs set up there at the Canadian National Exhibit. That really peaked my interest somehow. When I was 8 (in 1981), I took a computer class at Schoolcraft Community College, in what was called the Kids College. It was part of what they called the TAG (Talented and Gifted) Program. The teacher's name was Mrs. Brown. We learned on the Apple II+'s. The first day of class, Mrs. Brown lifted the top of the APPLE and said, "There, that's all there is to it, There's nothing to be afraid of." That was a very good introduction to the computer because it showed there was nothing to be afraid of. That we could completely control it. I learned BASIC there. I took several other classes in that program. I think I took three. I didn't take all the BASIC language classes offered. But I took a test that they had for their normal BASIC college level classes and I wound up getting three college credits for the BASIC language class. And I didn't do so good because I ended up only getting a B on the test. But the experience was interesting and from then on whenever there was a computer available I tried to use it. After the trip to Toronto, I always wanted to buy a computer. There was the Texas Instruments 99/4a (TI 99/4a) and I don't remember how much it cost, but it was expensive. There was the Timex Sinclair 1000 (TS 1000) and that was much cheaper. My family and I had seen Sinclair computers in England when we visited. These computers could be hooked up to a normal t.v. set. I saved up my money and bought a TS-1000. Using it I more thoroughly learned BASIC. My father and I programmed a lot in BASIC with only 2K memory. We never seemed to run out of memory. We just played around and tried to do lots of different things, tried writing little games, graphics and we dabbled a little in machine language, not a lot however. Whenever I had the chance, whether it was summer camp or in a computer store, I'd try to do something with the computer. I learned BASIC, I learned LOGO on the TI-99/4a in Camp, and I played around with APPLES and with Commodore PETS. In my elementary school, there was a terminal hooked in with the mainframe of the Dearborn Schools. At that time there were many programs on the mainframe. They had BASIC. They had games like the OREGON TRAIL, etc. I subscribed to two or three magazines for the TS-1000. I bought books, did all the TRY THIS type of small programs. Those were always fun because there would always be problems with the programs. There would always be bugs. The books and sample programs were exciting somehow. I haven't found many books similar for programming on the IBM PCs today, books that I have found exciting for a hobbyist. And this is sad. Soon after I bought the TS-1000, it couldn't have been more than a couple of years, I was trying to choose between the TS-2068 and the Commodore 64. I think the Commodore was more expensive. The TS-2068 had better color, and a more developed version of BASIC. The Commodore 64 was better in that it had a disk drive and the TS-1000 only had a tape drive you could use. The Commodore also had a real keyboard, while the Timex utilized raised chicklet keys. I bought the TS-2068. Then I had my first real lesson in the computer world. Three months after I bought the TS-2068, Timex stopped selling it and supporting it. Timex made a deal with Commodore. There was an agreement to sell the Sinclair in England and Europe and Commodore in the United States. That was a shock because I thought I made a better choice, but it turned out the better deal is not always the best choice. And my father and I did programming on that, but not really as much as we did on the TS-1000. It was a lot less, even though there was the added attraction of the color and the sound and the joystick port. And so I still did things and I tried to pick up on things whenever I could. Christmas of 1984, we bought a Sanyo MBC-550-2 which was a MS-DOS compatible, but not an IBM compatible, machine. The operating system was IBM compatible, but the graphics were different, the sound was different, and the BASIC was different. The Sanyo was a better machine for graphics, I think 640 x 400 with 4 colors if not 16. And WordStar worked. That's why my family got it as a wordprocessor. I learned MS-Dos. I got more into the PC world. We subscribed to a Sanyo magazine for a while. We went to the Sanyo Users' groups for a while. We occasionally went to SEMCO (Southeast Michigan Computer Organization), but somehow that was already oriented toward business and they weren't very interested in helping us. Then in 1985, through INACOMP, my mother won a Compaq Portable. It was one of the earliest to come out that was fully IBM compatible. It was a luggable portable, and it weighed about 20 pounds, if not more. And that's how I really got into IBM. We had a choice between a modem and a hard drive. We got a modem. It was a breakthrough. The hard drive seemed important but the modem was more important. We wound up getting a hard drive later on. With the modem, it lets you connect to the outside world. With your own little system you'd be like a hermit, but in connecting with the rest of the world, it's other people's opinions, different discussions about computers, about current events, debates about what's going on in the world and just general BS also. And you came into contact with people, you came into contact with different files to use with your computer, with what was going on with the computer scene and so somehow it was like a replacement for a user group. And depending upon the time, there was either a lot going on or a little going on. Ronda: What do you mean? Michael: Well right now not many boards I know have much debate on them. There are two that I am on. Both of them have debates on-going. I'm sure there are others, but I just haven't had time to look. But for a while I was on many of the boards and at one point many of the boards were silly contests to see who could post the most numerous messages. Ronda: Do you have a sense what you were looking for on the BBS's? You used to spend a lot of time on them. Michael: Well at first I wasn't on local BBS's. Originally, I was on COMPUSERVE. William: Free time? Michael: Well, the first two hours were free. I almost became a beta-tester for Infocom through COMPUSERVE. I sent in the application forms. I then received a congratulations letter, but Infocom never sent me any games to test. The only response was a Christmas card. That was a soured Compuserve memory. I found some local BBS numbers listed on Compuserve and from my father and some friends of his from work. For a while I was mostly on Commodore BBS's and not many IBM boards. But then I started calling the IBM boards. It was new for me when I started. Modeming was a connection to the outside world to other people with similar interests. It was interesting the debates about current events. Somehow there was the possibility for intellectual discussion which I couldn't find elsewhere besides my parents and a few friends like Floyd Hoke-Miller. But among my friends at school or neighbors, there wasn't much of a possibility. When we lived in East Dearborn, our next door neighbor, Tom, had an Atari and a Commodore 64. He shared an interest in computers with me. He was my friend, even though there was a large age gap, because we were both interested in computers. He let me come over and try some things on his computer and I'd go with him to computer stores. William: Another thing about modems you can't tell the age. Treats you more like an equal. Michael: There's an anonymity. You don't know anything about the other users. So you are more willing to accept them. There are still first impressions. If you act like a real idiot, people won't like you. But the full element of first impressions is left out. And people tend to rank you or be friends with you on how you act on-line, what you speak about. It does help. You tend to get to know the people and there isn't as much blocking. And my first handle was Wizkid. I changed my handle 2 or 3 years ago to Sentinel. And there was one person who signed on and said it was great knowing you. He was one of the people who knew me as Wizkid. There was a "Remembering the OLD Days" theme area on one of the BBS's and someone said, "remember that Wizkid." And I said, "that was me." And he said he didn't know that. When people change their handles, it's public but somehow people don't always realize it. When I changed my handle, I decreased my activity. When I decreased my activity it was because there were just silly messages that didn't mean anything, or they just seemed juvenile, and I don't know if that's because the people calling were younger or they were more juvenile. The way people accept you is based on your maturity on-line and your maturity showed through more than your age. And there was one debate where someone said you are just a kid. And I used to have the handle Wizkid. But it didn't matter what your age was, it was more how mature you were. He was trying to say "Well you're just a kid, you can't know anything." But he was wrong. So there is less age discrimination on the boards. Ronda: Why did you decrease the time you spent on the boards? Michael: I had to spend more time with school, with friends, with my job. Whenever I used to come home from school, I used to spend 2 or 3 hours, but then my mom said, "We need the phone." So I didn't spend my free time before homework on the modem. And then with work, I wasn't even home on certain days to use the modem. Ronda: But it seemed you were also a little disappointed. There were user parties, but it seemed the computer world didn't extend outside of the modem. Michael: It did to a certain extent, but it didn't include everyone. Like some people were friends before. There were modem parties where people from the boards got together, whether it was a software swap or a party. Ronda: There weren't many, were there? Michael: Well, what happened was the main person who had the parties was from a TAG board in Taylor. He had his computer stolen after the 2nd or 3rd party. So he stopped holding them. Then there were multiuser boards. There was M-Net which was a multi-user. The general ages of the users on M-Net was older than on the other single-user BBS's. And it was more serious. It was more a UNIX board. It was a different bunch. It was not the home but the people in school, in Ann Arbor. It seemed like the multi-user boards made it easier to hold parties because users could chat live one-on-one. And when AMUSERS (a multi-user board) closed down, I didn't get on other multi-users that were like AMUSERS. Some people already were friends but you didn't end up doing much so it was a little disappointing. Cause it didn't seem like there was any it didn't get anywhere it was just on-line so that was a little disconcerting. It was disappointing because that was where I had found more intellectual people but it didn't go anywhere. And things like COMPUSERVE cost a lot of money. There's COMPUSERVE, there's Delphi, there's Geni, there's PC Link, there's Q-link, there's a couple of services but they all cost money, so that's hard to deal with. And then there are bigger boards that exist. But they all cost money. There's the WELL. That's in California. You also pay per hour like Compuserve. So it's harder to be on. It's like M-Net. It's the same software as M-Net. And maybe I did find it disappointing. It used to be there would be lots of new BBS's popping up. But they were interesting. And now there still are lots of new BBS's popping up. But they're silly. So it's gone downhill a little bit. And also BBS's are similar to the CB or the Ham radio in that people voice their opinions, or have discussions or chat or there used to be DDial's all they were were multi-user, people chatting, but they were 300 baud so they were super slow. Some of those you had to acquire membership. But they were linked up across the country. There were things called LINKS that would connect you to other DDial's around the country. So that way you could talk to people. Somehow the thing about BBS's was it was the ultimate vehicle of Free Speech, uncensored speech. For the most part things were not censored. What you posted was left alone. It was like everyone's Letter to the Editor was allowed to be printed. There would be letters debating other previous letters. Different SysOps had different rules and some would delete messages that contained profanity or were only personal attacks or something. BBS's are the greatest form of free speech. The problem was you needed a modem and a computer to get into it. So it's not as free as it might be, but compared to the newspapers, the newspapers print what they choose, whereas on BBS's everything is printed, everything is published. It's more of a dynamic medium than a static medium because depending on the board there's different forms of dealing with messages. For example, some boards after the first 50 messages go by, the first message is deleted, so it's a dynamic thing. Unless somebody prints out a copy or saves it to disk, it doesn't stay static. Like on M-Net, things aren't deleted. They are deleted when the message SysOp of the area decides no one is interested anymore. That's more of a choice method of deletion, than where it deletes messages or the new one pops in, the old one pops out and it's deleted. And even depending on what happens, it's still an important medium. There was, for example, just a debate about the war against IRAQ on BBS's. Usually you didn't see where there was dissent. Whereas on the computer, if people wanted to, they could debate it and there was debate about it. A free medium. It's open access. Not closed. It's also a field where the hobbyist still exists. There are people who develop ways of using the modem, whether it's different compression techniques where you can send more and larger files quicker, or whether it's different file protocols that send them faster over phone lines. Those are constantly developing. That is a hobbyist frontier now. Maybe there are less people than when the computer started out. But it still exists. It's a frontier that's not closed up yet. It's not definite yet. New things are continuing to come out. For example, higher speed chips for the serial ports in the computer so that the computer can talk to the modem at a higher speed and everything. Part II Ronda: Do you think there are any lessons from what is going on? Michael: Well, the Timex/Sinclair Commodore agreement was proof that the best choice is not always for the best. The best product does not always end up being marketed or sold. That seems true of many things in this capitalist world. Sony's Beta video system was technologically superior to the current VHS standard. I don't know if there is a lesson to draw or not. A similar problem is occurring with computer magazines. In particular I am thinking of: Popular Computing, Family Computing, PC Computing, Creative Computing, and Compute. Most of the magazines have changed their priorities from an emphasis on hobbyist or home users to business. Popular Computing disappeared shortly after changing its name to Business Computing. The same thing happened with Family Computing after it changed its name and emphasis to Home and Office Computing. Unfortunately PC Computing is following the same path. PC Computing started out as an alternative to other magazines such as PC Magazine and PC for the home or hobbyist crowd in the PC community. It had reviews of games and broader articles, while being a smidgen less technical and completely unconnected to a business point of view. The subtitle is now "The magazine for Business Computing Experts." Readers have recognized the change and written letters to the editor to comment and complain. As for other examples, Creative Computing vanished and Compute compressed down to one magazine from what was four. However, Commodore 64s still sell, and that is a viable community. I guess PCs are coming home from the office, but that doesn't mean they are only used for business at home. A whole community seems to be left un-serviced by this trend in computer magazines. True, computer gaming magazines exist, but home computers are used for much more than just playing games. One problem is that PCs are not particularly getting cheaper. Any decrease in price has more or less been incidental to the increase in power. The 386s (Intel 80386) cost today what the 286 (Intel 80286) cost yesterday. But there are still no really affordable computers in the $100 to $200 range. This is sad, because the computer is not as affordable as it should be. Thus, personal computers are still not a normal part of most households which was the real goal of the personal computer revolution. While most homes have been affected by the arrival of microprocessors in many home appliances, the Personal Computer itself is not yet a home appliance. The general recent trend of computer development is aimed at business, as opposed to the people. Not for the majority, but for the minority. It's like what IBM did for the mainframe and other mainframe manufacturers in the '50s, '60s and '70s. The mainframe then was only affordable by the biggest of the big companies or the large educational institution. The difference today is that small business can afford computers, but still only businesses. Computers are marketed as for businesses and entrepreneurs, and not for the average person at home, or for the majority of the people. The radical push of the personal computer movement in the mid to late '70s was to make the computer available to everyone, and not just accessible to Fortune 500 companies. True, these days computers are much more affordable than 20 years ago, but the general movement in the personal computer world seems opposed to its roots. Ronda: How so? Michael: IBM exemplifies this movement with the release of their PS/2 line. These computers have a proprietary bus. IBM changed the name away from Personal Computer to Personal System/2 which is more like the main-frame names. It made it less friendly in that sense. Ronda: Are you optimistic? Pessimistic? What do you think will be the future with computers? With you and computers? Michael: Well by going away to school I'll gain more access to what's called the Internet, the big net that exists, the connection of computers across this country and across the world. You gain more access when you go into an educational community. I'm optimistic because of that. I'll have to manage that as part of my time. Businesses and education are involved in that. It's harder if you live at home to have access to it. (Editor's Note: Home access is more available now, than it was a year ago when this interview was done.) Somehow you need something powerful enough to hook into. It's not quite fully open. If you live near an educational community you can gain access to it. I have and you can. Our connection is MichNet. So that will be broadening. That will be a connection with the rest of the world computerwise, but it's not quite just the computer. So that's encouraging. Somehow they are working on building things smaller and more minuscule but not quite pricewise. The computers aren't quite like the microwave and the VCR. Home appliances started out expensive but there are now so many different companies making them that they have come down in price so they are affordable. As I said before computer performance increased but it doesn't come down in price. Actually, it's going to be a stretch to buy a computer for myself, but I wouldn't have been able to buy one last year. What used to be $2000 is now $1000 or coming closer to $1000. Ronda: Do you think there has been some kind of revolution with computers? Do you think there has been a computer revolution? Michael: Well, there is the personal computer. If it was up to the big companies, there wouldn't have been one. As I said the corporate trend is reactionary. Ronda: Do you think there's been a computer revolution, William? William: What do you mean by a computer revolution? Ronda: That something fundamental has changed because of the computer. William: Fundamental? Ronda: Or something substantial that you see at work? William: We're using computers more. We've got IBM 486 computers on the shop floor. Michael: But what do you use them for? William: For altering and transferring programs to our CNC machining center. We got rid of the Westinghouse computer in the computer room and you can download more files into the 486 computer. It has all our files already. It won't hold us up when we are running the machine. Ronda: But the computer isn't being used to run a machine? William: No it's not to run a machine directly. You have other computers for that. Michael: So the computers are like terminals? William: It's like a database. But you can edit and change the data if you need to. Ronda: Are most people comfortable with them. Or is it that if people don't have home computers it's harder to use them? William: Well they have menus instead of working with DOS. It just takes a F[unction] key and that is it. We finally got a manual for it. The editor is difficult to work with. They're still working on a new editor.... Ronda: Remember they were talking about the workerless factory in the last 7 or 8 years. My sense is that hasn't come to pass. William: Well, there are a lot less people working in my shop. They're standardizing everything so there's less skill involved in putting dies together. Ronda: But the computer hasn't cut the people out or caused problems? William: No. Ronda: So do you think there's been some kind of computer revolution in the last 10 or 15 years? That something substantial has happened to change.... William: Society? Michael: Well a lot of things have computer chips in them now. All your household appliances have them from the tv set on. William: Cars have them. Michael: Cars have them now so society has been changed by the introduction of them. The mainframe computer didn't use processing chips. It took buildings with several floors to house those computers. But now, the personal computer is the achievement of the trend of miniaturization that came in the 1950s. William: More like evolution, right. You got chips in tv's now. You got picture-in-picture, not revolution, not a substantial change. Michael: Well, there was the miniaturization after WWII but it didn't hit computers then. Computers were still the great big mainframes that used the vacuum tubes. Then came the transistor, the microprocessor, and the integrated circuit. But they weren't really utilized with the mainframes. Or if they were, instead of a whole floor, it was a room. But it wasn't down to a single chip which now exists and which is constantly getting smaller. They think they're reaching the bounds actually. Now people are speculating that the silicon chip has reached its physical speed and size limits and a new material needs to be used, like chemical or biological materials instead of electronic. But I feel if it had not been for the personal computer revolution, there wouldn't be such use of processing chips and use of computing technology involved in so many things in our daily lives. Ronda: But I feel the substantial question is are they being used to produce more with less labor? I think they are being used more as consumer goods. But it doesn't sound like there has been a change, a fundamental change in the way things are produced. For example, at the beginning of the Industrial Revolution, people worked in their homes. Then people were brought into the factories to work together. There was an increasing division of labor, and then machines were introduced and people operated the machines. Then machines were used to operate other machines. It doesn't seem as if the computer has led to a similar kind of change in industrial production. It doesn't seem that computers are widely used to produce things. It seems the computer has been used for paperwork but not for producing goods. William: It takes longer to get a computer to do something than it does a machine. They are probably working on that stuff too. Michael: But actually there's something called CAD/CAM or Computer Aided Design and Manufacturing. But then there's something called CIM which I did study and it seemed like it was trying to steal the computer and give it to management which was a top down design and not a bottom up design. When I read about it two years ago it seemed a flop. It was trying to steal the computers from the people rather than using the computers to help the manufacturing process. But I don't know what your experience has been with CIM. Ronda: But there was also a big push to lower wages and have people work a lot of overtime. And I thought that got in the way of using the computer to make production more efficient. William: You also had international competition too. Third world countries have cheaper labor. So we had to compete with them. So that's one reason why the lower wages. Ronda: But you can never compete with the cheapest country, and in fact the story of production is that the higher the wages, the more advanced the technology, the less labor that goes into producing something, the cheaper it can be sold for. Somehow the whole stress of trying to make U.S. workers compete with workers in less industrialized countries is a backwards trend. The price of things is very high because hand labor is very expensive. So in this country we had the ability to make production more efficient, that's the story of how cars have gotten cheaper, how microwaves have gotten cheaper, how air conditioners have gotten cheaper because there were more advanced technologies, not because you found someone abroad to work for cheaper wages. With cheaper wages and backward production methods, the price of goods stays high. There is a need for more public discussion over how computers can be used to change industrial production. There was a fight with the corporate world over what would happen with computers and people had to challenge the corporate barrage demanding wage cuts and longer hours which impede automation. There are examples of countries where advanced technology that was available was never used in production because workers' wages were so low or their hours so long that it was not cost efficient to put in the new machine. So that country remained technologically backward. The story of the development of technology is that the more advanced technology somewhere replaces the lower wage backward technology somewhere else, not that goods made by low wage workers replace goods made with less human labor and operating more efficient machines. But workers have to organize to prevent the wage cuts and increased hours that impede the introduction of new technology. Somehow the corporate attack on workers and unions has led to people looking backward, not keeping our eye on how to go forward. Ronda: Any final words? Michael: Even though I have decided to go to Columbia University in NYC instead of the University of Michigan, I am optimistic. Columbia is less computer-oriented than the University of Michigan, but Columbia seems better connected to the educational and academic computer networks. But Michigan for me would have been a better computer school. Columbia has more of its computer roots in the past while Michigan has more in the future. There are a couple of centers opening up and there is, at Columbia, the State Center for Computing Research. But it's not as obvious as Michigan how involved Columbia is with computers. I am sort of pessimistic, because with the age of the computer industry, it seems to have receded. But it's probably just a cycle. Ronda: No, it's a fight. You have to figure out how to take it up. The personal computer caught people by surprise when it spread so quickly and so substantially. People now have to evaluate what has happened. I feel the lesson is you can't trust the business world of large corporations to develop computers and computer technology. Big corporations can't be coddled by government, the press, etc. and encouraged to freeze the development of technology or to go backwards to hand labor as they have done in many instances. The machine is a machine for society. It was a mistake to have trusted that the corporate world would develop it. Instead the corporate world must be regulated and limited in its efforts to impede the development of technology. That's what antitrust legislation originally accomplished. The personal computer was created while there was a U.S. govt. anti trust suit on against IBM which kept it from interfering with the development of the personal computer. Once again there is a need for something independent of the corporate world, and there is a need for regulations and limitations on the corporate world so that their narrow self interest is prevented from interfering with social and technological development. Michael: You need a new Henry Ford for the Computer world. Ronda: No, you need another Computers for the People movement. Michael: No, again. William: My niece is going to go to Michigan State and she's not going to get a computer. She's going to get a word processor. You have a screen, keyboard, and a printer all in one unit. That suits her. Michael: But it's not compatible with anything other than another wordprocessor of the same type. William: There are some that have a floppy disk. Ronda: But it's sad the computers aren't cheap with a cheaper printer too. William: Well it's a letter-quality printer, she's not going to be doing graphics. Ronda: I thought John Kemeny once predicted that there would be computers used in the schools for wondrous things. But now he is disappointed that that has not happened. William: One of the problems is software. There aren't enough software developers to write programs people need. To get them involved. Michael: It's not just software developers, it's ideas. People are not creating new ideas but merely copying old ideas. Ronda: But I thought that there was the discouragement, when people were told "People don't need to learn to program." Michael learned to program and it was a good thing he learned to program. Instead of saying it's a good thing to learn a little programming it was said you don't need programming. So it seems that there has been a lot of pressure to keep people away from utilizing computers and discouraging them instead. Michael: I left out that I know a little MS-DOS batch language, a little C, and a little Forth. I did very little in Assembler. William: Are you going to take computer classes in collage. Michael: I don't know if I'll have time. Ronda: To sum up, it seems it is as if this period is like the period in France before the French Revolution. Then there was the basis to have capitalism, but you had the feudal lords and the King holding society back. You had a Monarchy. There was a need for the French Revolution to get rid of the Monarchy and the Aristocracy and the feudal social forms and laws that they kept in place. They prevented the reforms that were needed to develop large scale production in France. The problem we have today seems similar. Big companies are discouraging investment in new technology like computers because such investment will lower their rate of profit. There is a need to get rid of this fetter so that technology can be encouraged and developed. In France, in 1789, it took a revolution to get rid of a similar fetter. What will it take now? ----------------------------------------------------------------------------- ---------------------------------------------------------------------- Reprinted from the Amateur Computerist Vol 12 No 1, Winter 2003/2004 The whole issue or a subscription is available for free via email. Send a request to jrh@ais.org or see http://www.ais.org/~jrh/acn/ ----------------------------------------------------------------------