------------------------------------------------------------------------- | TTTTT H H EEEE | | T H H E | | T HHHH EEE | | T H H E | | T H H EEEE | | | | A M M A TTTTTTT EEEEE U U RRRR | | A A M M M M A A T E U U R R | | A A M M M M A A T EEE U U RRRR | | AAAAA M MM M AAAAA T E U U R R | | A A M M A A T EEEEE UUU R R | | | | CCCC OO MM MM PPP U U TTTTT EEEE RRRR III SSS TTTTT | | C O O M M M P P U U T E R R I S T | | C O O M M M PPPP U U T EEE RRRR I S T | | C O O M M P U U T E R R I S T | | CCCC OO M M P UU T EEEE R R III SSS T | |-------------------------------------------------------------------------| | Winter 1997 Internet: Transforming Society Volume 7 No 2 | ------------------------------------------------------------------------- "Communities will design systems to perform various functions intellectual, economic and social and the systems in turn undoubtedly will have profound effects in shaping the pattern of human life." Robert Fano and Fernando Corbat" Table of Contents [1] Power Tools of Our Times . . . . . . . . . 3,500 bytes [2] Effect of Net on Professional News Media. . 37,200 bytes [3] Report from INET'96 Part I . . . . . . .. . 14,500 bytes [4] CDA Decision (Excerpts) . . . . . . . . . . 15,200 bytes [5] E-mail Evangeladdict. . . . . . . . . . . . 13,300 bytes [6] Culture and Communication . . . . . . . . . 17,300 bytes [7] Online Education. . . . . . . . . . . . . . 7,400 bytes [8] Report from INET'96 Part II . . . . . . . . 9,300 bytes [9] Internet Impact on Daily Lives? . . . . . . 3,200 bytes [10] FCC Submission on Universal Service . . . . 15,900 bytes [11] Letter to the Editor. . . . . . . . . . . . 1,400 bytes [12] Free-Nets and Politics of Community . . . . 38,500 bytes [13] Broadsides for Our Day. . . . . . . . . . . 45,700 bytes [14] Genora (Johnson) Dollinger (1913-1995). . . 6,300 bytes ---------------------------------------------------------------------------- [1] Power Tools of Our Times With this issue of the Amateur Computerist we will begin the examination of how the Net and Netizens are changing our world. Two decades ago, the pioneers of time-sharing recognized that the computer was an intellectual tool that would help humans to think and do mental labor in ways similar to how power tools, created during the early industrial revolution, helped humans to do physical labor. They felt that the computer would have a profound impact on the future much as mechanical tools had a profound impact on the past. However, to make such intellectual tools available to all posed a difficult problem as computers at that time were large and expensive and operated in batch mode. To begin to solve this problem, the pioneers recognized the need to create a new form of computer organization, that of the time-sharing of computers. Through the linking of individuals and computers via a time-sharing operating system, the vision of the networking of computers came into view. From that vision and experimentation, a global computer network grew up and spread around the world. The Net and those contributing to the development of the Net, the Netizens, are today a reality. With this reality, however, come new challenges for our time. In this issue of the Amateur Computerist, we begin to explore the impact that the Net and Netizens are having on society today. This impact raises the question of what are the challenges that these developments bring to the fore. Two important events helped to suggest this topic for our issue: the first was the passage in February 1996 of the Telecommunications Act by the U.S. Congress including the Communications Decency Act (CDA) which provided means for the U.S. government to censor content on the Internet. That development, akin in ways to the Stamp Act passed by the British Parliament to censor independent thought and printing in the U.S. colonies in the middle of the 18th Century, was met with an active resistance, both on the Internet and off. On June 13, 1996, the federal district court of Philadelphia wrote a decision granting an injunction against enforcement of the CDA. In its decision, the court wrote an eloquent statement about the impact of the Internet as an important new means of mass communication. The second important event precipitating this issue of the Amateur Computerist was the conference of the Internet Society held in Montreal, Canada, in June, 1996. The topic of INET'96 was "Internet: Transforming Our Society Now." A number of papers were presented at the conference, and in general there was discussion among those who attended, examining and recognizing the social impact of the Internet. This issue of the Amateur Computerist gathers a series of articles which report on these important events, and which examine various aspects of this social development. We welcome comments on any of the articles or on the topic for future issues. From these events and articles we hope to demonstrate how the Net and Netizens are an important development of our time. For a future issue, we would like to take up the challenges this new development poses and welcome articles and contributions on that subject. --------------------------------------------------------------------------- [2] The Effect of the Net on the Professional News Media: The USENET News Collective The Man-Computer News Symbiosis by Michael Hauben hauben@columbia.edu "The archdeacon contemplated the gigantic cathedral for a time in silence, then he sighed and stretched out his right hand towards the printed book lying open on his table and his left hand towards Notre Dame, and he looked sadly from the book to the church: 'Alas,' he said, 'this will kill that.'" Victor Hugo, Notre Dame de Paris I. Media criticism Will this kill that? Will the new online forms of discourse dethrone the professional news media? The French writer Victor Hugo observed that the printed book rose to replace the cathedral and the church as the conveyor of important ideas in the 15th century. Will Usenet and other young online discussion forums develop to replace the current news media? Various people throughout society are currently discussing this question. The role of modern journalism is being reconsidered in a variety of ways. There are journalists and media critics, like the late Professor Christopher Lasch, who have challenged the fundamental premises of professional journalism. There are other journalists like Wall Street Journal reporter Jared Sandberg, who cover an online beat, and are learning quickly about the growing online public forums. These two approaches are beginning to converge to make it possible to understand the changes in the role of the media in our society brought about by the development of the Internet and Usenet. Media critics like Christopher Lasch have established a theoretical foundation that makes it possible to critique the news media and challenge the current practice of these media. In "Journalism, Publicity, and the Lost Art of Argument," Lasch argued: "What democracy requires is public debate, and not information. Of course, it needs information, too, but the kind of information it needs can be generated only by vigorous popular debate."(1) Applying his critique to the press, Lasch wrote: "From these considerations it follows the job of the press is to encourage debate, not to supply the public with information. But as things now stand the press generates information in abundance, and nobody pays any attention."(2) Lasch explained that more and more people are getting less and less interested in the press because, "Much of the press now delivers an abundance of useless, indigestible information that nobody wants, most of which ends up as unread waste."(3) Reporters like Jared Sandberg of the Wall Street Journal, on the other hand, recognize that more and more of the information that the public is interested in, is starting to come from people other than professional journalists. In an article about the April 1995 Oklahoma Federal Building explosion, Sandberg writes: "In times of crisis, the Internet has become the medium of choice for users to learn more about breaking news, often faster than many news organizations can deliver it."(4) People curious and concerned about relatives and others present on the scene turned to the Net to find out timely information about survivors and to discuss the questions raised by the event. Soon after the explosion, it was reported and discussed live on Internet Relay Chat, in newsgroups on Usenet such as alt.current-events.amfb-explosion and on various Web sites. Sandberg noted that many logged onto the Internet to get news from first- hand observers rather than turning on the TV to CNN or comparable news sources. Along with the broader strata of the population that has begun to report and discuss the news via the Internet and Usenet, a definition of who is a media critic is developing. Journalists and media critics like Martha Fitzsimon and Lawrence T. McGill present such a broader definition of media critics when they write, "Everyone who watches television, listens to a radio or reads passes judgment on what they see, hear or read."(5) Acknowledging the public's discon tent with the traditional forms of the media, they note that, "the evaluations of the media put forward by the public are grim and getting worse."(6) Other journalists have written about public criticism of the news media. In his article, "Encounters Online", Thomas Valovic recognizes some of the advantages inherent in the new online form of criticism. Unlike old criticism, the new type "fosters dialogue between reporters and readers."(7) He observes how this dialogue "can subject reporters to interrogations by experts that undermine journalists' claim to speak with authority."(8) Changes are taking place in the field of journalism, and these changes are apparent to some, but not all journalists and media critics. Tom Goldstein, Dean of the University of California at Berkeley Journalism School, observes that change is occurring, but the results are not fully understood.(9) II. Examining the role of Internet/Usenet and the press There are discussions online about the role of the press and the role of online discussion forums. The debate is active. There are those who believe the printed press is here to stay, while others contend that interactive discussion forums are likely to replace the authority of the print news media. Those who argue for the dominance of the online media present impassioned arguments. Their comments are much more persuasive than those who defend the traditional role of the print media as something that is handy to read over breakfast or on the train. In a newsgroup thread discussing the future of print journalism, Gloria Stern stated: "My experience is that I have garnered more information from the Internet than I ever could from any newspaper. Topical or not, it has given me community that I never had before. I touch base with more informed kindred souls than any tonnage of paper could ever bring me."(10) Regularly, people are commenting on how they have stopped reading newspapers. Even those who continue to read printed newspapers note that Usenet has become one of the important sources for their news. For example, a user wrote: "I do get the NY Times every day, and the Post and the Washington Times and the Wall Street Journal (along with about 100 other hard-copy publications), and I still find Usenet a valuable source of in- depth news reporting."(11) More and more people on Usenet have announced their discontent with the traditional one-way media, often leading to their refusal to seriously read newspapers again. In a discussion about a Time magazine article about the Internet and Usenet, Elizabeth Fischer wrote: "The point of the whole exercise is that for us, most of us, paper media is a dead issue (so to speak)."(12) In the same thread, Jim Zoes stated the challenge posed by the online media for reporters: "This writer believes that you (the traditional press) face the same challenge that the monks in the monastery faced when Gutenberg started printing Bibles."(13) Describing why the new media represent such a formidable foe, Zoes continued: "Your top-down model of journalism allows traditional media to control the debate, and even if you provide opportunity for opposing views, the editor always had the last word. In the new paradigm, not only do you not necessarily have the last word, you no longer even control the flow of the debate."(14) He concludes with his understanding of the value of Usenet to society: "The growth and acceptance of e-mail, coupled with discussion groups (Usenet) and mail lists provide for a 'market place of ideas' hitherto not possible since perhaps the days of the classic Athenians."(15) Others present their views on a more personal level. One poster writes: "I will not purchase another issue of Newsweek. I won't even glance through their magazine if it's lying around now given what a shoddy job they did on that article."(16) Another explains: "My husband brought [the article] home for me to read and [I] said, 'Where is that damn follow up key? ARGH!' I've pretty much quit reading mainstream media except when someone puts something in front of me or I'm riding the bus to work."(17) These responses are just some of the recent examples of people voicing their discontent with the professional news media. The online forum provides a public way of sharing this discontent with others. It is in sharing ideas and understandings with others with similar views that grassroots efforts begin to attempt to change society. While some Net users have stopped reading the professional news media, others are interested in in fluencing the media to more accurately portray the Net. Many are critical of the news media's reporting of the Internet, and other events. Users of the Internet are interested in protecting the Internet. They do this by watch-dogging politicians and journalists. Concern with the coverage of the Internet in the press comes from first- hand experience with the Internet. One Net-user expressing such dissatisfaction writes: "The Net is a special problem for reporters, because bad reporting in other areas is protected by distance. If someone reports to the Times from Croatia, you're not going to have a better source unless you've been there (imagine how many people in that part of the world could correct the reports we read). All points of Usenet are equidistant from the user and the reporter. We can check their accuracy at every move. And what do we notice? Not the parts that the reporter gets right, just the errors. And Usenet is such a complete culture that no reporter, absent some form of formal training or total immersion in the Net, is going to get it all right."(18) Another online critic writes: "It's scary when you actually are familiar with what a journalist is writing about. Kinda punches a whole bunch of holes in the 'facts'. Unfortunately it's been going on for a looong time we, the general viewing public, just aren't up to speed on the majority of issues. That whole 'faith in media' thing. Yick. I can't even trust the damn AP wire anymore after reading an enormous amount of total crap on it during the first few hours of the Oklahoma bombing."(19) In Usenet's formation of a community, that com munity has developed the self-awareness to respond to and reject an outside description of the Net. If the Net was just the telephone lines and computer infra structure making up a machine, that very machine could not object and scold journalists for describing it as a spreader of pornography or a bomb- production press. Wesley Howard believes that the critical on line commentary is having a healthy effect on the press: "The coverage has become more accurate and less sloppy in its coverage of the Net because it (the Net) has become more defined itself from a cultural point of view. Partly because of growth and partly because of what the media was saying fed debates and caused a firmer definition within itself. This does not mean the print media was in any way responsible for the Net's self definition, but was one influence of many."(20) Another person, writing from Japan, believed that journalists should be more responsible, urging that "all journalists should be forced to have an e-mail address." He explained: "Journalists usually have a much bigger audience than their critics. I often feel a sense of helplessness in trying to counter the damage they cause when they abuse their privilege. Often it is impossible even to get the attention of the persons responsible for the lies and distortions."(21) Usenet newsgroups and mailing lists provide a media where people are in control. People who are online understand the value of this control and are trying to articulate their understandings. Some of this discussion is being carried on on Usenet. Having the ability to control the mass media also encourages people to try to affect other media. The proposal to require print journalists to acquire and publicize an e-mail address is an example of how online users are trying to apply the lessons learned from the online media to change the print media. III. People as critics: the role the Net is playing and will play in the future People online are excited, and this is not an exaggeration. The various discussion forums connected to the global computer communications network (or the Net) are the prototype for a new public form of communication. This new form of human communication will either supplement the current forms of news or replace them. One person on a newsgroup succinctly stated: "The real news is right here. And it can't get any newer because I watch it as it happens."(22) The very concept of news is being reinvented as people come to realize that they can provide the news about the environment they live in; that people can contribute their real-life conditions and this information proves worthwhile for others. The post continued: "As other segments of society come online, we will have less and less need for some commercially driven entity that gathers the news for me, filters it, and then delivers it to me, hoping fervently that I'll find enough of interest to keep paying for it."(23) Such sentiment represents a fundamental challenge to the professional creation and dissemination of news. The online discussion forums allow open and free discourse. Individuals outside of the traditional power structures are finding a forum in which to contribute, where those contributions are welcomed. Describing the importance of the open forum available on the Net, Dolores Dege wrote: "The most important and eventually most powerful aspect of the Net will be the effect(s) of having access to alternative viewpoints to the published and usually (although not always either intentionally or consciously) biased local news media. This access to differing 'truths' is similar to the communication revolution which occurred when the first printing presses made knowledge available to the common populace, instead of held in the tight fists of the clergy and ruling classes."(24) This change in who makes the news is also apparent to Keith Cowing: "How one becomes a 'provider' and 'receiver' of information is being totally revamped. The status quo hasn't quite noticed yet this is what is so interesting."(25) While this openness also encourages different conspiracy theorists and crackpots to write messages, their contributions are scrutinized as much as any other posting. This uncensored environment leads to a sorting out of mis-truths from thoughtful convictions. Many people online keep their wits about them and seek to refute half-truths and lies. A post from Australia notes that it is common to post refutations of inaccurate posts: "One of the good things about Usenet is the propensity of people to post refutations of false information that others have posted."(26) As the online media are in the control of many people, no one person can come online and drastically alter the flow or quality of discussion. The multiplicity of ideas and opinions make Usenet and mailing lists the opposite of a free-for-all. IV. Qualities of this new medium A common assumption of the ethic of individualism is that the individual is in control and is the prime mover of society. Others believe that it is not the individual who is in control, but that society is being controlled by people organized around the various large corporations that own so much of our society whether those corporations are the media, manufacturers, etc. The global computer communications networks currently allow uncensored expression from the individual at a bottom rung of society. The grassroots connection of people around the world and in local communities based on common interests is an important step in bringing people more control over their lives. Lisa Pease wrote in alt.journalism: "The net requires no permissions, no groveling to authority, no editors to deal with no one basically to say 'no don't say that.' As a result, far more has been said here publicly than has probably been said in a hundred years about issues that really matter political prisoners, democratic uprisings, exposure of disinformation this is what makes the net more valuable than any other news source."(27) Similar views are expressed by others about the power of the Internet to work in favor of people rather than commercial conglomerates: "The Internet is our last hope for a medium that will enable individuals to combat the overpowering influence of the commercial media to shape public opinion, voter attitudes, select candidates, influence legislation, etc."(28) People are beginning to be empowered by the open communications the online media provide. This empowerment is beginning to lead toward more active involvement by people in the societal issues they care about. V. The Pentium story In discussions about the future of the online media, people have observed how Usenet makes it possible to challenge the privileges inherent in the traditional news media. John Pike started a thread describing the challenge the Net presents to the former content providers: "To me this is the really exciting opportunity for Usenet, namely that the professional content providers will be directly confronted with and by their audience. The prevailing info-structure privileges certain individuals by virtue of institutional affiliation. But cyberspace is a far more meritocractic environment the free exchange of ideas can take place regardless of institutional affiliation."(29) Pike continues by arguing that online forums are becoming a place where "news" is both made and reported, and thus traditional sources are often scooped. He writes: "This has tremendously exciting possibilities for democratizing the info-structure, as the 'official' hardcopy implementations are increasingly lagging cyberspace in breaking news."(30) An example of news being made online occurred when Intel, the computer chip manufacturer, was forced to recall faulty Pentium chips because of the online pressure and the effect of that pressure on computer manufacturers such as IBM and Gateway. These companies put pressure on Intel because people using Usenet discovered problems with the Pentium. The online discussion led to people becoming active and getting the manufacturers of their computers, and Intel to fix the problems. In the article "Online Snits Fomenting Public Storms," Wall Street Journal reporters Bart Ziegler and Jared Sandberg commented: "Some industry in siders say that had the Pentium flub occurred five years ago, before the Internet got hot and the media caught on, Intel might have escaped a public flogging and avoided a costly recall."(31) Buried in the report is the acknowledgment that the traditional press would not have caught the defect in the Pentium chip, but that the online media forced the traditional media to respond. The original reporting about the problem was done in the Usenet newsgroup comp.sys.intel and further online discussion took place in that newsgroup and other newsgroups and on Internet mailing lists. The Wall Street Journal reporters recognized their debt to news that people were posting online to come up with a story that dealt with a major computer company and with the realworld role that Usenet played. In another article in the Wall Street Journal, reporter Fara Warner focused on the impact of the online news on Intel. "[Intel] offered consumers a promise of reliability and quality, and now that promise has been called into question," she writes, quoting the CEO of a consulting firm.(32) The people who did this questioning were the users of the computers with the faulty chips. Communicating about the problem online, these users were able to have an impact not otherwise possible. Ziegler and Sandberg noted that the discussions were online rather than in "traditional public forums like trade journals, newspapers or the electronic media."(33) Online users were able to work together to deal with a problem, instead of depending on other forums traditionally associated with reporting dissatisfaction with consumer goods. After all of the criticisms, Intel had to replace faulty chips to keep their reputation viable. The Wall Street Journal, New York Times and other newspapers and magazines played second fiddle to what was happening online. In their article, Ziegler and Sandberg quote Dean Tom Goldstein: "It's absolutely changing how journalism is practiced in ways that aren't fully developed."(34) These journalists acknowledge that the field of journalism is changing as a result of the existence of the online complaints. The online connection of people is forming a large and important social force. An Australian reporter, John Hilvert, commented on the value of being online: "[Usenet] can be a great source of leads about the mood of the Net. The recent GIF-Unisys-CompuServe row and the Intel Pentium bug are examples of Usenet taking an activist and ed ucative role."(35) Although it is hard to rely on any single piece of information, Usenet is not about ideas in a vacuum. Usenet is about discussion and discourse. The great number and range of the unedited posts on Usenet bring up the question of whether editors are needed to deal with the amount of information. Discussing the need to take time to deal with the growing amount of information, a post on alt.internet.media-coverage explained, "The difference being that for the first time in human history, the general populace has the ability to determine what it finds important, rather than relying on the whims of those who knew how to write, or controlled the printing presses. It means that we as individuals are going to have to deal with sifting through a lot of information on our own, but in the end I believe that we will all benefit from it."(36) Such posts lead to the question of what is meant by the notion of the general populace and a popular press. The point is important, as those who are on the Net make up but a small percentage of the total population of either the United States or the world. However, that online population makes up a significant body of people connecting to each other online.(37) The fast rate of growth also makes one take note of the trends and developments. Defining what is meant by 'general populace and a popular press' the post continues: "By general populace, I mean those who can actually afford a computer, and a connection to the Net, or have access to a public terminal. As computer prices go down, the amount of people who fit this description will increase. At any rate, comparing the 5-10 million people with Usenet access, to the handful who control the mass media shows that even in a nascent stage, Usenet is far more the 'people's voice' than any media conglomerate could ever be."(38) Computer pioneers like Norbert Wiener, J.C.R. Licklider and John Kemeny discussed the need for man-computer symbiosis to help humans deal with the growing problems of our times.(39) The online discussion forums provide a new form of man-computer symbiosis. They are helpful intellectual exercises. It is healthy for society if all members think and make active use of their brains and Usenet is conducive to thinking. It is not the role of journalists to provide answers. Even if everybody's life is busy, what happens when they come to depend on the opinions and summaries of others as their own? Usenet is helping to create a mass community that works communally to aid the individual to come to his or her own opinions. Usenet works via the active involvement and thoughtful contributions of each user. The Usenet software facilitates the creation of a community whose thought processes can accumulate and benefit the entire community. The creation of the printed book helped to increase the speed of the accumulation of ideas. Usenet now speeds up that process to help accumulate the thoughts of the moment. The resulting discussion seen on Usenet could not have been produced beforehand as the work of one individual. The bias or the point of view of any one individual or group is no longer presented as the whole truth. Karl Krueger describes some of the value of Usenet in a post: "Over time, Usenetters get better at being parts of the Usenet matrix because their own condensations support Usenet's, and this helps other users. In a way, Usenet is a 'meta-symbiont' with each user the user is a part of Usenet and benefits Usenet (with a few exceptions), and Usenet includes the user and benefits him/her."(40) Krueger points out how experienced Usenet users contribute to the Usenet community. He writes: "As time increases normally, the experienced Usenet user uses Usenet to make himself more knowledgeable and successful. Experienced users also contribute back to Usenet, primarily in the forms of conveying knowledge (answering questions, compiling FAQs), conveying experience (being part of the environment a newbie interacts with), and protecting Usenet (upholding responsible and non-destructive use, canceling potentially damaging SPAMs, fighting 'newsgroup invasions', etc.)."(41) As each new user connects to Usenet, and learns from others, the Usenet collective grows and becomes one person richer. Krueger continues: "Provided that all users are willing to spend the minimal amount of effort to gain some basic Usenet experience then they can be added to this loop. In Usenet, old users gain their benefits from other old users, while simultaneously bringing new users into the old-users group to gain benefits."(42) The collective body of people, assisted by the Usenet software, has grown larger than any individual newspaper. As people continue to connect to Usenet and other discussion forums, the collective global population will contribute back to the human community in this new form of news. VI. Conclusion Newspapers and magazines are a convenient form for dealing with information transfer. People have grown accustomed to reading newspapers and magazines wherever and whenever they please. The growing dissatisfaction with the print media is more with the content than with the form. There is a significant criticism that the current print media do not allow for a dynamic response or follow-up to the articles in hand. One possible direction would be toward online distribution and home or on-site printing of online discussion groups. This would allow for the convenience of the traditional newspaper and magazine form to be connected to the dynamic conversation that online Netnews allows. The reader could choose at what point in the conversation or how much of the discussion to make a part of the printed form. But this leaves out the element of interactivity. Still, it could be a temporary solution until the time when ubiquitous slate computers with mobile networks would allow the combination of a light, easy to handle screen, with a continuous connection with the Internet from any location. Newspapers could continue to provide entertainment in the form of crossword puzzles, comics, classified ads, and entertainment sections (e.g., entertainment, lifestyles, sports, fashion, gossip, reviews, coupons, and so on). However, the real challenge comes in what is traditionally known as news, or information and newly breaking events from around the world. Citizen, or now Netizen reporters are challenging the premise that authoritative professional reporters are the only possible reporters of the news. The news of the day is biased and opinionated no matter how many claims for objectivity exist in the world of the reporter. In addition, the choice of what becomes news is clearly subjective. Now that more people are gaining a voice on the open public electronic discussion forums, previously unheard "news" is being made available. The current professional news reporting is not really reporting the news, rather it is reporting the news as decided by a certain set of economic or political interests. Todd Masco contrasts the two contending forms of the news media: "Free communication is essential to the proper functioning of an open, free society such as ours. In recent years, the functioning of this society has been impaired by the monolithic control of our means of communication and news gathering (through television and conglomerate-owned newspapers). This monolithic control allows issues to be talked about only really in terms that only the people who control the media and access to same can frame. Usenet, and [online] News in general, changes this: it allows real debate on issues, allowing perspectives from all sides to be seen."(43) Journalists may survive, but they will be secondary to the symbiosis that the combination of the Usenet software and computers with the Usenet community produces. Karl Krueger observes how the Usenet collective is evolving to join man and machine into a news-gathering, sorting and disseminating body. He writes: "There is no need for Official Summarizers (a.k.a. journalists) on Usenet, because everyone does it by cross-posting, following-up, forwarding relevant articles to other places, maintaining ftp archives and WWW indexes of Usenet articles."(44) He continues: "Journalists will never replace software. The purpose of journalists is similar to scribes in medieval times: to provide an information service when there is insufficient technology or insufficient general skill at using it. I'm not insulting journalism; it is a respectable profession and useful. But you won't need a journalist when you have a good enough newsreader/browser and know how to use it."(45) These online commentators echo Victor Hugo's description of how the printed book grew up to replace the authority that architecture had held in earlier times. Hugo writes: "This was the presentiment that as human ideas changed their form they would change their mode of expression, that the crucial idea of each generation would no longer be written in the same material or in the same way, that the book of stone, so solid and durable, would give way to the book of paper, which was more solid and durable still."(46) Today, similarly, the need for a broader, and more cooperative gathering and reporting of the news has helped to create the new online media that are gradually supplanting the traditional forms of journalism. Professional media critics writing in the Freedom Forum Media Studies Journal acknowledge that online critics and news gatherers are presenting a challenge to the professional news media that can lead to their overthrow when they write: "News organizations can weather the blasts of professional media critics, but their credibility cannot survive if they lose the trust of the multitude of citizens critics throughout the United States."(47) As more and more people come online, and realize the grassroots power of becoming a Netizen reporter, the professional news media must evolve a new role or will be increasingly marginalized. Endnotes 1. Christopher Lasch, "Journalism, Publicity, and the Lost Art of Argument," Media Studies Journal, Vol 9 no 1, Winter 1995, p. 81. 2. Ibid. 3. Ibid., p. 91. 4. Jared Sandberg, "Oklahoma City Blast Turns Users Onto Internet for Facts, Some Fiction," Wall Street Journal, April 20, 1995, p. A6. 5. Martha Fitzsimon and Lawrence T. McGill, "The Citizen as Media Critic," Media Studies Journal, Vol 9 no 2, Spring 1995, p. 91. 6. Ibid. 7. Thomas S. Volovic, "Encounters Online," Media Studies Journal, Vol 9 no 2, Spring 1995, p. 115. 8. Ibid. 9. Bart Ziegler and Jared Sandberg, "Online Snits Fomenting Public Storms," Wall Street Journal, December 23, 1994. 10. From: Gloria Stern Date: 7 April 1995 Subject: Re: Future of print journalism Newsgroups: alt.journalism 11. From: John Pike Date: 24 April 1995 Subject: Re: Usenet's political power (was Re: Content Providers Professionals versus Amateurs on Usenet) Newsgroups: alt.culture.usenet 12. From: Elizabeth Fischer Date: 20 July 1994 Subject: Re: TIME Cover Story: pipeline to editors Newsgroups: alt.internet.media-coverage 13. From: Jim Zoes Date: 22 July, 1994 Subject: Re: Time Cover Story: pipeline to editors Newsgroups: alt.internet.media-coverage 14. Ibid. 15. Ibid. 16. From: Catherine Stanton Date: 21 July 1994 Subject: Re: Time Cover Story: pipeline to editors Newsgroups: alt.internet.media-coverage 17. From: Abby Franquemont-Guillory Date: 22 July 1994 13:45:19 -0500 Subject: Re: Time Cover Story: pipeline to editors Newsgroups: alt.internet.media-coverage 18. From: The Nutty Professor Date: Mon, 16 Jan 1995 13:35:34 GMT Subject: Re: Reporter Seeking Net-Abuse Comments Newsgroups: alt.internet.media-coverage 19. From: Mikez Date: Tue, 25 Apr 95 03:58:55 GMT Subject: Re: Mass media exploiting 'cyberspace' for ratings Newsgroups: alt.journalism.criticism 20. From: Wesley Howard Date: 8 Apr 1995 05:39:43 GMT Subject: Re: Does Usenet have an effect on the print news media? Newsgroups: alt.internet.media-coverage 21. From: John DeHoog Date: Fri, 21 Apr 1995 20:01:24 +0900 Subject: Make journalists get an e-mail address! Newsgroups: alt.journalism 22. Message-Id: 23. Ibid. 24. Delores Dege, "Re: Impact of the Net on Society," e-mail message, 21 February 1995. 25. From: Keith L. Cowing Date: Mon, 17 Apr 1995 12:33:23 -0500 Subject: Re: Content Providers Professionals versus Amateurs on Usenet Newsgroups: alt.culture.internet 26. From: William Logan Lee Subject: Re: Is hobby computing dead? (was Creative Newsgroups: alt.folklore.computers 27. From: Lisa Pease Date: Wed, 5 Apr 1995 23:17:24 GMT Subject: Re: Future of print journalism Newsgroups: alt.journalism 28. From: Norman Date: 20 Mar 1995 21:05:54 -0500 Subject: Re: Impact of the Net on Society Newsgroups: alt.culture.internet 29. From: John Pike Date: 17 Apr 1995 12:21:49 GMT Subject: Content Providers Professionals versus Amateurs on Usenet 30. Ibid. 31. Bart Ziegler and Jared Sandberg. 32. Fara Warner, "Experts Surprised Intel Isn't Reaching Out To Con sumers More," Wall Street Journal, 14 December 1994. 33. Bart Ziegler and Jared Sandberg. 34. Ibid. 35. From: John Hilvert Date: Wed, 5 Apr 1995 03:40:57 GMT Subject: Re: Does Usenet have an effect on the print news media? Newsgroups: alt.culture.usenet 36. From: Miskatonic Gryn. Date: 17 Apr 1995 15:31:22 -0400 Subject: Re: Cliff Stoll Newsgroups: alt.internet.media-coverage 37. The number of people accessible via e-mail was placed at 27.5 million as of October 1994 according to John Quarterman and MIDS at http://www.tic.com/mids/howbig.html 38. From: Miskatonic Gryn. 39. See John Kemeny, Man and the Computer, J.C.R. Licklider, "Man Computer Symbiosis," Norbert Wiener, God & Golem, Inc. 40. From: Karl A. Krueger Date: Mon, 27 Mar 1995 08:58:33 GMT Subject: Re: Special Issue of Time: Welcome to Cyberspace Newsgroups: alt.internet.media-coverage 41. Ibid. 42. Ibid. 43. From: L. Todd Masco Newsgroups: news.future, comp.society.futures, ny.general (No subject line) 44. Karl A. Krueger. 45. Ibid. 46. Victor Hugo, Notre Dame de Paris, translated by John Sturrock, Penguin Books, London, 1978, p. 189. 47. Fitzsimon and McGill, p. 201. ---------------------------------------------------------------------------- [3] Report from INET'96 Part I by Ronda Hauben ronda@panix.com "One of the striking dimensions of the Internet is that it uncannily manages to crystallize the aspirations and hopes of nearly all human beings, whatever their social identity or orientation. This simply marks the fact that the Internet turns out to be a generalized empowering device, a true amplifier of humanity it self, with all its contradictions, conflicts, ambiguities, but also with all its creativity, intelligence and inher entsplendor. The program committee of INET'96 has tried to capture this rich, complex and ultimately exalting reality: all the way from technical progress to human ambiguity." (INET'96 Final Program, p.6) I spent a fascinating week in Montreal, Canada in June, 19 where I attended INET'96 held by the Internet Society. What became clear at the conference was that this is an important time in the development of the Internet. People from around the world attended. Though an emphasis of the conference was on business uses of the Internet, there was a great concern among many of the people I spoke with and heard speak that the Internet be made more available for educational, government, scientific and community purposes. Hitherto, it seemed that the emphasis was on technical or commercial issues at Internet Society conferences, but at INET '96 a broader focus was introduced. The theme of the conference was "The Internet is Transforming Our Society Now." And the conference demonstrated this was true. The contributions of Canadians to the conference which was held in Montreal, Canada established a focus that set a standard for the conference. Canadian speakers like Garth Graham, of Telecommunities Canada, Leslie Shade, and Andrew Clement from the University of Toronto, and Marita Moll from the Canadian Teachers' Federation, gave talks challenging the American efforts to establish hegemonic dominance and a commercialized Internet. Unlike the prevalent activity in the U.S. to get a piece of the pie, as commercial entities are doing or as some of the libraries and non- profits are doing to abandon universal service for the home users,* the Canadians are in battle at the provincial and federal levels, pressuring government officials to help to make universal access to the Net available to all Canadians. This was evident when Keith Spicer, the retiring chairman of the Canadian CRTC, spoke at the conference. He began by saying that Canadian businesses had made a serious mistake. When first trying to profit from the Internet as an entertainment medium, they didn't make the profits expected from the Internet. It was subsequently recognized that the Internet is an education medium. As such, Canadians asked what was being done to make the Internet available to all Canadians. When Spicer commented that among Canadians there was a sense that wherever one lived, they were entitled to the same access to the same communications media, one Canadian in the audience corrected him, observing, "It's in our Constitution." The Conference provided the occasion for a variety of Canadian government officials to announce special initiatives to support the spread of the Internet in Canada. Not only did government officials attend and speak, but other public officials came and presented the variety of projects they are involved with. Educators outlined the need for educa tional policy in Canada emphasizing the importance of the Internet for reforming and improving education. They described interesting projects with students exploring how the Internet could be helpful in their education. Health care workers presented how the Internet was being used to support more efficient and less expensive health care efforts. Foreign aid workers described how they were using the Internet in their efforts. High school students attended and spoke up at sessions explaining how students in high schools are eager to have more access to the Internet, etc. Not only was Canada well represented at the conference, but French Canada was also well represented. Several Canadian government officials from French speaking Canada indicated new initiatives to spread the Internet among French speaking Canadians, and to increase French language content on the Internet. Along with significant contributions by Canadians, there were contributions by people from Japan, Australia, Malta, and other countries around the world describing government supported initiatives . U.S. government officials, however, who spoke, like George Strawn from the U.S. National Science Foundation (NSF Division of Networking, Communications Research and Infrastructure), stood out in stark contrast. Strawn described how as a U.S. government official, he had decided to call a meeting of 130 service providers to tell them to figure out how to have governance of the Internet. When asked a question as to how he as a government official determined why to call such a meeting and whom to invite to discuss how to govern the Internet, he answered that since the NSF was privatizing the Internet, he thought calling such a meeting was a "good" idea. Such statements by U.S. government officials like Strawn, and Blair Levin, the FCC official who spoke at a keynote session in place of the scheduled speaker Reed Hundt, stood out in contrast to those of the Canadians and their government officials who were working to make access more broadly available. U.S. government officials like Strawn and Levin have demonstrated how the U.S. executive or legislative branches have failed to carry out enlightened or democratic policy regarding the future development of the Internet in the U.S. Early on at a press conference, Internet officials were asked what they were doing to build on the history and principles that had helped create the Internet. The new President and CEO of the Internet Society, George M. Heath, responded that that was something they would try to include in future programs. The theme of whether the future development of the Internet will build on the past principles, continued to be a concern of those in the audience during subsequent sessions. At the Thursday Plenary Session, Vint Cerf chaired a session about "Will the Internet Survive?" Mike Roberts was added to the panel announced in the program. Roberts spoke about how people from the scientific and educational communities felt disenfranchised by the growing commercialization of the Internet. The question was raised as to whether the Internet would be the victim of the tragedy of the commons. Questioning him, Rolf Nordhagen, a Professor from the University of Oslo in Norway, and an Internet pioneer, asked what the Internet Society was doing to prevent the tragedy from occurring. Some commentators spoke about how this was one of the first conferences where people were openly challenging and questioning the Internet Society. At the first press conference, a press representative from Malaysia, which is to host INET'97, asked the Internet Society to realize that there was a need to have people other than company representatives go around to countries to represent the Internet, as company representatives were trying to sell something and thus couldn't be trusted. Other memorable events included a talk by Dave Sutherland, of National Capital Free-Net, describing how Free-Nets provide a helpful and low cost model for connecting the schools in a community to the Internet; Marita Moll's workshop where people broke into groups to discuss their experiences and observations about how the Internet was being introduced in the schools; the discussion in the last session of Track E "Internet and Social Transformation" where people began to grapple with the need for universal access to the Net if it is to truly fulfill its promise; the conversation with Nicholas Luca of the Chilean press about the importance of the Internet because it offers something gratuitous; seeing Internet pioneers Larry Landwebber and Jon Postel talking at the conference and recognizing all the work they along with many other pioneers have done to make the Internet a reality; and wishing I had a camera to take their photo. I met several Internet Society members from Japan and had several long conversation on how to spread the Internet and concerning the problem of having the Internet connect people who speak different languages. It was helpful to hear the efforts of a teacher in rural Wisconsin to introduce the Internet to his students, only to have his principal ask if he was covering the curriculum. Such discussions helped to put in perspective the battles in New York City we have had trying to extend Internet access to all. The story of how a student from a middle school in rural Wisconsin who got access to a fan club newsgroup and was able to interview a prominent musician for a school newspaper article helped to clarify the empowering nature of the Internet. He explained the surprise of some in the newsgroup to the fact that he was only a middle school student and yet had done a substantial interview. Also, I met someone I had exchanged e-mail with three years earlier, talked at lunch with a university librarian who'd come to the conference from Malta to learn how the Internet was going to change the world, etc. During the session on Empowerment, the paper presented by Michael Hauben "The Effect of the Net on the Professional News Media: The Man-Computer News Symbiosis" (See article [2] of this issue), led to the question of whether the effects of the Net are being experienced in political situations off the Net. Those in the session agreed that this was an important question that it would be good to discuss further, and one participant took the names of people at the session promising to set up a mailing list. The Internet Society had originally announced that the conference would provide an opportunity to raise and discuss the hard questions and disagreements among those concerned with the future of the Internet. The conference did indeed provide that opportunity, especially in the discussions one had with people during and outside of formal sessions. One of the frustrations of the conference was the fact that at several sessions speakers announced others not in the program who they then gave the microphone to to give a talk not provided for in the official program. Those who had come to hear the talks listed on the program found themselves in a situation where they were forced to listen to other talks and speakers they hadn't planned or determined they wanted to hear. Another weakness was the process of choosing papers. A number of those whose papers had been accepted for presentation didn't appear at the conference to give their papers, nor were any arrangements made for others to substitute. And sometimes even the session chairpersons didn't know whether particular speakers on the program were going to be present. At least one abstract of a proposed paper was submitted, with no formal acceptance or rejection ever being received about the submission. There is now the request the Internet Society examine how this happened so that it not reoccur. Also, the conference failed to include any papers or discussions providing perspective from the history and development of the Internet so that there could be discussion of the principles that the Internet was built on and how to continue to build on those principles. Instead there was a commercial model of development presented, as in the keynote talk given by John P. Mogridge, Chairman of Cisco Systems, making it seem as if the Internet should and did develop as a corporation and should just continue in that line of development. No comments or questions or discussion were allowed after his talk. While several papers criticizing the Internet were accepted for presentation, other papers documenting the important new development represented by the Internet weren't accepted. And there was a decidedly pro-"commercialize the Internet" focus in a number of the papers or panels, especially in the keynote talks. The high cost of attending the conference excluded many who wanted to attend and who could have broadened the discussion. Also, many whose papers were accepted couldn't afford the price of conference attendance and so couldn't attend the receptions or other events of the conference. Papers on the history and development of the Internet were excluded, while papers documenting the history of other media like cable and public access TV were included, thus denying the importance of an examination of the unique factors of Internet development. The result was that too much of the proceedings presented a pessimistic view of the future of the Internet as a liberating media, and proposed instead a plan for a commercialization of the Internet. Despite these weaknesses, this reporter wants to extend a grateful thank you to the organizers from the Internet Society in particular, and to those who attended from around the world, in general for making the conference such a memorable occasion. The conference demonstrated that the Internet has been produced and is producing a community of Netizens around the world. Though there are battles and difficulties along the way, there are many working to find a helpful path forward for the Net. Next year, the conference will be in Kuala Lumpur, Malaysia and one can only envy those who will be able to attend. Many of the papers presented at the conference are available online at: http://www.isoc.org/inet96/proceedings/ * The US Telecommunications Act of 1996 promises libraries and non-profits low cost access as replacement for universal service provisions to homes. ---------------------------------------------------------------------------- [4] Communications Decency Act Decision (Excerpts) [Editor's Note: In February, 1996, the U.S. Congress amended the Communications Act of 1934 governing U.S. telecommunications. The revision included a provision known as the Communications Decency Act (CDA). The CDA mandated criminal penalties for certain kinds of speech on the Internet. The law was rushed through Congress and voted on before many of those voting had even read the language. Censorship provisions included in the CDA were regarded, even by some of the Congresspersons voting for it, as being contrary to the U.S. Constitution. The law also outlined a strict procedure for anyone who wanted to challenge the its constitutionality. Several Lawsuits requesting an injunction against the enforcement of the CDA were initiated. One such lawsuit (ACLU vs. Reno) was filed in the Federal District Court in Philadelphia. The lawsuit was executed in an expedited fashion in accord with the procedures mandated in the CDA and on June 13, 1996, the Court announced its decision. The decision granted a permanent injunction against the enforcement of the CDA, and went on to note the importance of the Internet as a new means of mass communication. Following are some of the comments mostly made by one of the three Judges in the case, Judge Dalzell. The Federal court decision is available at: http://www.vtw.org/speech/ ] >From the Findings of Fact: "The Internet is...a unique and wholly new medium of worldwide communication." "Internet technology necessarily gives a speaker a potential worldwide audience." >From Judge Dalzell's Opinion: The Internet is a new medium of mass communication. As such, the Supreme Court's First amendment jurisprudence compels us to consider the special qualities of this new medium in determining whether the CDA is a constitutional exercise of governmental power. Relying on these special qualities, which we have described at length in our Findings of fact above, I conclude that the CDA is unconstitutional.... Since much of the communication on the Internet is participatory, i.e. is a form of dialogue, a decrease in the number of speakers, speech fora, and permissible topics will diminish the worldwide dialogue that is the strength and signal achievement of the medium. 4. Diversity and Access on the Internet Nearly eighty years ago, Justice Holmes, in dissent, wrote of the ultimate constitutional importance of the "free trade in ideas": [W]hen men have realized that time has upset many fighting faiths, they may come to believe even more than they believe the very foundations of their own conduct that the ultimate good desired is better reached by free trade in ideas that the best test of truth is the power of the thought to get itself accepted in the competition of the market . Abrams v. United States, 250 U.S. 616, 630 (1919) (Holmes, J., dissenting). For nearly as long, critics have attacked this much-maligned "marketplace" theory of First Amendment jurisprudence as inconsistent with economic and practical reality. Most marketplaces of mass speech, they charge, are dominated by a few wealthy voices. Miami Herald Publishing Co. v. Tornillo, 418 U.S. 241, 248-50 (1974). These voices dominate and to an extent, create the national debate. Id. Individual citizens' participation is, for the most part, passive., Id. at 251. Because most people lack the money and time to buy a broadcast station or create a newspaper, they are limited to the role of listeners, i.e., as watchers of television or subscribers to newspapers. Id. Economic realities limit the number of speakers even further. Newspapers competing with each other and with (free) broadcast tend toward extinction, as fixed costs drive competitors either to consolidate or leave the marketplace. Id. at 249-50. As a result, people receive information from relatively few sources: The elimination of competing newspapers in most of our large cities, and the concentration of control of media that results from the only newspapers being owned by the same interests which own a television station and a radio station, are important components of this trend toward concentration of control of outlets to inform the public. The result of these vast changes has been to place in a few hands the power to inform the American people and shape public opinion. Id. at 249. The Supreme Court has also recognized that the advent of cable television has not offered significant relief from this problem. Although the number of cable channels is exponentially greater than broadcast, Turner, 114 S. Ct. at 2452, cable imposes relatively high entry costs, Id. at 2451 52 (noting that the creation of a cable system requires "[t]he construction of [a] physical infrastructure"). Nevertheless, the Supreme Court has resisted governmental efforts to alleviate these market dysfunctions. In Tornillo, the Supreme Court held that market failure simply could not justify the regulation of print, 418 U.S. at 258, regardless of the validity of the criticisms of that medium, Id. at 251. Tornillo invalidated a state "right-of-reply" statute, which required a newspaper critical of a political candidate to give that candidate equal time to reply to the charges. Id. at 244. The Court held that the statute would be invalid even if it imposed no cost on a newspaper, because of the statute's intrusion into editorial discretion: A newspaper is more than a passive receptacle or conduit for news, comment, and advertising. The choice of material to go into a newspaper, and the decisions made as to limitations on the size and content of the paper, and treatment of public issues and public officials whether fair or unfair constitute the exercise of editorial control and judgment. Id. at 258. Similarly, in Turner, the Supreme Court rejected the Government's argument that market dysfunction justified deferential review of speech regulations forcable television. Even recognizing that the cable market "suffers certain structural impediments", Turner, 114 S. Ct. at 2457, the Court could not accept the Government's conclusion that this dysfunction justified broadcast-type standards of review, since "the mere assertion of dysfunction or failure in a speech market, without more, is not sufficient to shield a speech regulation from the First Amendment standards applicable to non-broadcast media." Id. at 2458. "[L]aws that single out the press, or certain elements thereof, for special treatment 'pose a particular danger of abuse by the State,' and so are always subject to at least some degree of heightened First Amendment scrutiny." Id. (citation omitted). The Court then eloquently reiterated that government-imposed, content-based speech regulations are generally inconsistent with "[o]ur political system and cultural life": At the heart of the First Amendment lies the principle that each person should decide for him or herself the ideas and beliefs deserving of expression, consideration, and ideal. Government action that stifles speech on account of its message, or that requires the utterance of a particular message favored by the Government, contravenes this essential right. Laws of this sort pose the inherent risk that the Government seeks not to advance a legitimate regulatory goal, but to suppress unpopular ideas or information or manipulate the public debate through coercion rather than persuasion. These restrictions "rais[e] the specter that the Government may effectively drive certain ideas or viewpoints from the marketplace." Id. (citation omitted). Both Tornillo and Turner recognize, in essence, that the cure for market dysfunction (government-imposed, content-based speech restrictions) will almost always be worse than the disease. Here, however, I am hard- pressed even to identify the disease. It is no exaggeration to conclude that the Internet has achieved, and continues to achieve, the most partici patory marketplace of mass speech that this country and indeed the world has yet seen. The plaintiffs in these actions correctly describe the "democratizing" effects of Internet communication: individual citizens of limited means can speak to a worldwide audience on issues of concern to them. Federalists and Anti-Federalists may debate the structure of their govern ment nightly, but these debates occur in newsgroups or chat rooms rather than in pamphlets. Modern-day Luthers still post their theses, but to electronic bulle tin boards rather than the door of the Wittenberg Schlosskirche. More mundane (but from a constitutional perspective, equally important) dialogue occurs between aspiring artists, or French cooks, or dog lov ers, or fly fishermen. Indeed, the Government's asserted "failure" of the Internet rests on the implicit premise that too much speech occurs in that medium, and that speech there is too available to the participants. This is exactly the benefit of Internet communication, however. The Government, therefore, implicitly asks this court to limit both the amount of speech on the Internet and the availability of that speech. This argument is profoundly repugnant to First Amendment principles. My examination of the special characteristics of Internet communication, and review of the Supreme Court's medium-specific First Amendment jurisprudence, lead me to conclude that the Internet deserves the broadest possible protection from government-imposed, content-based regulation. If "the First Amendment erects a virtually insurmountable barrier between government and the print media", Tornillo, 418 U.S. at 259 (White, J., concurring), even though the print medium fails to achieve the hoped-for diversity in the marketplace of ideas, then that "insurmountable barrier" must also exist for a medium that succeeds in achieving that diversity. If our Constitution "prefer[s] 'the power of reason as applied through public discussion'", Id. (citation omitted), "[r]egardless of how beneficent-sounding the purposes of controlling the press might be", Id., even though "occasionally debate on vital matters will not be compre hensive and all viewpoints may not be expressed", Id. at 260, a medium that does capture comprehensive debate and does allow for the expression of all view points should receive at least the same protection from intrusion. Finally, if the goal of our First Amendment jurisprudence is the "individual dignity and choice" that arises from "putting the decision as to what views shall be voiced largely into the hands of each of us," Leathers v. Medlock, 499 U.S. 439, 448 49 (1991) (citing Cohen v. California, 403 U.S. 15, 24 (1971)), then we should be especially vigilant in preventing content-based regulation of a medium that every minute allows individual citizens actually to make those decisions. Any content-based regulation of the Internet, no matter how benign the purpose, could burn the global village to roast the pig. Cf. Butler, 352 U.S. at 383. The Internet is a far more speech-enhancing medium than print, the village green, or the mails. Be cause it would necessarily affect the Internet itself, the CDA would necessarily reduce the speech available for adults on the medium. This is a constitutionally intolerable result. Some of the dialogue on the Internet surely tests the limits of conventional discourse. Speech on the Internet can be unfiltered, unpolished, and unconventional, even emotionally charged, sexually explicit, and vulgar in a word, "indecent" in many communities. But we should expect such speech to occur in a medium in which citizens from all walks of life have a voice. We should also protect the autonomy that such a medium confers to ordinary people as well as media magnates. Moreover, the CDA will almost certainly fail to accomplish the Government's interest in shielding children from pornography on the Internet. Nearly half of Internet communications originate outside the United States, and some percentage of that figure represents pornography. Pornography from, say, Amsterdam will be no less appealing to a child on the Internet than pornography from New York City, and residents of Amsterdam have little incentive to comply with the CDA. My analysis does not deprive the Government of all means of protecting children from the dangers of Internet communication. The Government can continue to protect children from pornography on the Internet through vigorous enforcement of existing laws criminalizing obscenity and child pornography. See United States v. Thomas, 74 F.3d 701, 704 05 (6th Cir. 1995). As we learned at the hearing, there is also a compelling need for public education about the benefits and dangers of this new medium, and the Government can fill that role as well. Conclusion Cutting through the acronyms and argot that littered the hearing testimony, the Internet may fairly be regarded as a never-ending worldwide conversation. The Government may not, through the CDA, interrupt that conversation. As the most participatory form of mass speech yet developed, the Internet deserves the highest protection from governmental intrusion. True it is that many find some of the speech on the Internet to be offensive, and amid the din of cyberspace many hear discordant voices that they regard as indecent. The absence of governmental regulation of Internet content has unquestionably produced a kind of chaos, but as one of plaintiffs' experts put it with such resonance at the hearing: "What achieved success was the very chaos that the Internet is. The strength of the Internet is that chaos." Just as the strength of the Internet is chaos, so the strength of our liberty depends upon the chaos and cacophony of the unfettered speech the First Amendment protects. For these reasons, I without hesitation hold that the CDA is unconstitutional on its face. [Editor's note: The US Department of Justice has appealed the federal court decision to the Supreme Court. The Supreme Court's decision is expected by Summer 1997.] ------------------------------------------------------------------------- [5] Reflections of an E-mail Evangeladdict by Charles 'Chuck' A. James chazza@imssys.imssys.com My name is Chuck James. I am an e-mail addict. My name is Chuck James. I am an e-mail evangelist If you think this is a contradiction, then it illustrates the promise and the problem of e-mail. Words are symbols which can be interpreted quite differently from person to person. In our culture "addict" is usually pejorative, particularly, if it is associated with abuse as in drugs, alcohol or television. We are talking habit-forming to the extent that cessation of the activity causes trauma or withdrawal symptoms. Is all addiction bad? "Evangelist" may be pejorative or high praise, depending upon one's persuasion and the context in which it is used. It all depends on the reader's interpretation of the symbol. Most would agree that an evangelist advances a cause with missionary zeal. I can do that. How do these terms apply to me? Well suffice it to say I am happily hooked. Until a few years ago I had accepted my well deserved reputation for outrageous, if benign, neglect of faithful correspondents. I did not write letters. I always intended to answer the wonderful letters from friends, relatives and acquaintance. My intentions were good enough to pave a six lane highway to hell.. I thoroughly enjoyed receiving letters but over the years they mysteriously stopped coming. I was notoriously inconsiderate, especially with close friends and family. Lincoln Steffens description of Philadelphia at the turn of the century, fit me like a glove. I was corrupt and contented. Then along came electronic mail (e- mail) and I had a miraculous conversion. I am reminded of the Biblical account of Saul of Tarsus on his way to Damascus when his conversion occurred. I was on my way to utter damnation for my sins of omission, when a bolt of e-mail shocked my psyche and I was never the same again. Well almost. I still tend to disregard snail mail but now this is motivated more by compassion than negligence. Even I refuse to read my handwriting. In school nuns tried for years of forceful ruler-on-the-knuckle persuasion to transform my hieroglyphics into legible script. Finally they were reduced to tearful pleas for relief from frustration. The nuns made heroic efforts to teach me the beautiful cursive of the Palmer method. In grateful memory of that sweet dedication, I refuse to expose their failure with my writing. In my last semester of high school I learned to type. Years later, I acquired my first modem (necessary for communication over the telephone lines). It was a 300 baud device. It is sufficient for this article to define "baud" as the rate at which data is transmitted over telephone lines. A more precise explanation is beyond the purview of this article. It is hard to imagine now, but I accepted that 300 baud modem as heaven sent. I could now communicate with the world. I subscribed to CompuServe and I discovered e-mail. I began to exchange messages with friends and online acquaintances who had e-mail addresses. It was so easy! Much later I subscribed to America Online and acquired a new modem with what was then the unbelievable new baud rate of 2400. E-mail became even easier. Today, I have the fastest modem made. It is more than ten times faster than that 2400. The experts say that modems cannot become any faster. But faster access speeds are possible with some changes in the transmission technology. I am impatiently licking my lips thinking about the tremendous increase in speed that will come with full digital service. When I started e-mail, I found it difficult to getup from my chair if one message required a response. Now, it is close to impossible to leave an unanswered message. The ease, the speed of e-mail was electrifying (no pun intended). There were times when I would force myself to think about my reply for at least a few minutes before replying and once or twice I even left a message unanswered for a full day, but that caused unbearable pangs of a strange guilt. Neglecting snail mail had never troubled me. Will e-mail affect postal service? Could e-mail ultimately replace a substantial portion of postal traffic. I say "yes" to both questions. Our postal service is already taking steps to embrace this revolution. Consider this excerpt from an online article that appeared December, 1994: "WORLD'S FIRST INTERACTIVE ELECTRONIC POST OFFICE DEBUTS IN ORLANDO, Fla.," (Dec. 13 PRNewswire). Imagine some day in the future being able to cruise the Information Superhighway to do business with your post office without ever leaving home. Imagine no more the future is closer than you think." A caveat emptor (buyer beware) is in order. The undeniably seductive characteristics of e-mail have dangers. One of the reasons that I was slow to answer letters was a felt need to craft a thoughtful, long, witty letter that could someday document my time, insight and philosophy. That takes time. I seldom succeeded. One does not feel that heavy burden with e-mail. E-mail takes little time. Unfortunately, I respond without thinking of the message that may be conveyed to the recipient. The danger is that this message may not be the message I intend to convey. A friend who was doing e-mail for the first time, replied to my message with profuse apologies for having offended me. Ironically, my message was intended to convey subtle self-deprecating humor not offense. The laugh was on me. Now she refuses to write another e-mail message. However, she will write letters (snail mail) to me and I painfully respond with wordprocessor letters. She is too good a friend to torture with my handwriting. I am not noble enough to disguise my pain. During a number of years serving abroad in Foreign Service with Peace Corps Agency for International Development and Department of State, daily cables were a fact. Without knowing it I was being conditioned for the e- mail revolution to come. Now I am passionate without apology for e-mail. I know its promise and problems. Give me an e-mail address and I will write. E-mail brought me very close to a number of people. Many of them I have never met in person. If I fail to reply to a message my correspondents become alarmed because of my habit of instant reply. On more than one occasion, friends have called to see if I am all right. On occasion, my computer would go down, leaving messages unanswered for more than a day. A message that I do not answer is a silent alarm. "Has chuck fallen and can't get up to his computer?" There are those who argue that the computer, e-mail and preoccupation with the Internet and World Wide Web is dehumanizing and contributes to anti-social behavior. That is hogwash! In fact just the opposite occurs. A year ago in late April, 1994 my friend, Richard who lives in California, needed to get information to his friend, Graham who teaches at a college in Wolverhampton, England. Richard does e-mail but he was in Washington, so he asked me to transmit the message through James Quirke, a colleague of Graham. I sent the message and on the 3rd of May, 1994, James and I started a daily correspondence which continues until this day. We have exchanged more than four hundred messages. He shared my messages with Janet who reluctantly decided to send me an e-mail message. It was her who felt that she had offended me with a comment in her message. In June, his college-age daughter, Hannah, started writing to me and our correspondence continued until she visited me in August. That was her first trip to the United States. I know the family very well but Hannah is the only one that I have met in person. James and his wife, Janet are my closest friends. We have never met in person. In addition to our friendly exchange, James serves as the e-mail conduit for Graham who is e-mail disadvantaged. Graham, in addition to his music and teaching, is writing a book and has an insatiable appetite for information. James transmits Graham's requests for information to me and Richard. Often we have been able to get the information to him within 24 hours, thanks to Internet, America Online, CompuServe and e-mail. Richard of California has connected me with an ever expanding group of new friends thousands of miles away through e-mail. As a result, I have five regular correspondents in England and Luxembourg. Although we have exchanged almost a thousand messages, we have not licked a single stamp nor had a long distance phone bill. However, James has called to find out if I am well. My computer had been down for several days. It does not end there. Several months ago while reading the messages on a list to which I subscribe, I saw the name 'Jane James'. That is the name of my ex wife. Up to that point I had never known another 'Jane James' so I sent a message to this second Jane James at the prestigious small college where she is the computer coordinator. I remarked on this coincidence of names. She replied that she was struck by still another coincidence. Her husband is 'Chuck James'. When I recovered from this, I wrote back to ask if there is the possibility that he and I could be related. She replied that she doubted that we would be related because her husband is African American. Then I had to reveal my true colors. Jane and I have never met in person nor have we exchanged photographs but I continue to enjoy her interesting and often informative e-mail that she manages to slip into her killing schedule. I think that the most seductive feature of e-mail is its immediacy. To me this "instant communication" is the most attractive feature of our "instant society". Fast food I can do without most of the time. Instant coffee can never replace the smell-as-it's-brewing original. But I embrace instant communication. Post it in the morning and have a reply in the afternoon. Like the computer itself the inhuman speed of execution can be a fatal attraction. Mistakes are made faster than a speeding bullet train and leaps all boundaries, spanning the globe. Quick responses can produce immediate confusion. Speed is the temptress and often meaning becomes the victim. Words can have several meanings. In personal contact we communicate not only with words but with demeanor, tone and expression. A barking dog with a wagging tail is less of a threat than the slinking, silent dog with tail tucked between legs and head lowered. So too a word with a smile, a wink or a wagging finger (tail if you like) conveys a different message than the same word accompanied by a menacing scowl or tight lips and a frown. It is not easy to know what is communicated to the recipient, especially if the recipient is in another region, country and/or culture. The word symbols may convey unintended meaning to the recipient. The greatest communicators are those who are able to give readers or listeners the exact message that they wish to convey. E-mail is transmitted without the body language, the smile, the wink or a quiet tone to soften or embellish the words. Thus emoticons or smileys have evolved as a sometimes inadequate e-mail effort to simulate emotional context. This is one aspect of virtual reality. The words: "You are crazy! ;-)" with the "smiley" will not be taken literally. (hopefully) :-() What is it about e-mail? For me, it is the relief from the self- destructive tedium of handwriting. The pen may be mightier than the sword but only if you have the skill to use the pen. I am script(urally) disadvantaged. I can't write. I know how but the failure is in the execution. On the other hand, it seems that my fingers have a symbiotic relationship with keyboards. I type much faster than I write and I feel that I think better when I am typing. (I can say that with impunity because who can prove otherwise). I can compose much easier on a keyboard than on a writing pad. If you doubt that then just dare me to write a letter to you. I will not be responsible for the consequences. When I cannot get online to do e-mail, I suffer. I need to communicate! I am an addict. I think everyone needs to communicate with e-mail. I am an evangelist. With e-mail one can reach out and touch someone in real time (almost) without stamps and without a phone bill. With e-mail, the someone you touch may be a continent away or a world away. You can establish a relationship with that someone even though you may never see your correspondent in person. E-mail can expand your horizon and your world, not only with new friends but with new information, new insights and new understanding. It is possible to link minds and even hearts with new worlds. Marshall McLuhan was right. E-mail is the medium and the message. ---------------------------------------------------------------------------- [6] Culture and Communication The Interplay in the New Public Commons Usenet and Community Networks by Michael Hauben hauben@columbia.edu "Any document that attempts to cover an emerging culture is doomed to be incomplete. Even more so if the culture has no overt identity (at least none outside virtual space). But the other side of that coin presents us with the opportunity to document the ebb and flow, the moments of growth and defeat, the development of this young culture." (John Frost, Cyberpoet's Guide to Virtual Culture) As we approach the new millennium, social relationships are changing radically. In 1978, the anthropologist Margaret Mead wrote of an "approaching world-wide culture" (p. 3). While she wrote of a global culture made possible by the mass media of her day, her words actually foresaw fundamental changes made by computer communication networks that were just beginning. A new culture is being formed out of a desire for communication (Graham, 1995). This culture is partially formed and formulated by new technology and by social desires (Jones, 1989; Woodbury, 1994). People are dissatisfied with the modern condition, and much of the new communication technology facilitates new global connections (Uncapher, 1992). This article will explore the effect of new communication forms on human culture and of human culture on these new communication forms. The development of transportation and communication technologies has linked the world together in ways which make it simple to travel or communicate with peoples and cultures around the world. The daily exposure to various cultures makes it impossible for an individual to envision the world consisting of only his or her culture (Mead). We really are moving into a new global age which affects most aspects of human life, for example, economics, language, politics, and entertainment. The exposure to media and forms of communication help spread many of these cultural elements. Television and radio connect people with the rest of the world in a rather impersonal fashion, whereas computer networks are increasingly bringing people of various cultures together in a much more intimate and grassroots manner. Historically, culture has changed slowly and been passed on from generation to generation. In the last half of the twentieth century, culture is a living dynamic part of people's lives. Mead writes that while in the past culture was transmitted from the older generation to the younger, today the younger generation learn from their peers and teach their elders. Human culture gets set by how people live their lives (Graham). Culture is created and re-enforced through how that person lives in context of society and social movements. One is taught the culture of his or her society while growing up, but those perceptions change as he or she matures, develops and lives an adult life. Culture is no longer statically defined. Rather a person grows up into a culture and then changes it as that life progresses through time. As people increasingly live a more global life style, whether mediated through media or actual experience, culture is changing. This global experience is facilitated by the ability of the individual to interact with people from other cultures and countries on a personal level. Images and thoughts available via mass media show these cultures exist, but when people get a chance to talk and interact, then the differences become less of an oddity and more of an opportunity (Uncapher). There are critics (Appadurai, 1990; etc.) who claim this global culture, or mass culture is snuffing out individual differences for a pre- packaged culture. These critics call for the isolation of communities from each other so that the uniqueness can be preserved. This criticism misses that human culture is a dynamic element of society, and freezing it would produce a museum of human society. Uncapher correctly points out that what these critics do not recognize is that more and more these various cultures are understanding the power of the new communication technologies. More and more people are reacting against the mass media and corporate dominance and calling for a chance to express their views and contribute their culture into the global culture. Margaret Mead tells a story (pp. 5 6) of returning to a village in New Guinea which originally requested medicine and trade goods. On this later visit, rather than asking for more contributions of western civilization, the villagers requested their songs be recorded via tape recorder in order to contribute their own culture to the outside world. The presence of radios made the villagers aware of others' music, and they wanted a part of their culture broadcast around the world. The new media of Usenet news, electronic mail and the Internet facilitate the growth of global interactive communities. These forums are made available through community networks, universities, the workplace, Internet access providers, and other public access locations (Hauben & Hauben, 1994). Human culture is ever evolving and developing, and the new public commons are of a global nature. People are coming together and living more of their daily lives with people from around the world. Through the sharing of these moments by people, their cultures are coming to encompass more of the world not before immediately available. Usenet newsgroups are a relatively young medium of human discourse and communication.(1) Studies are just being completed on the global online culture. A recent thesis by Tim North (1994) asked the question "is there an online culture and society on Usenet?" His conclusion was that there is a definite Usenet culture, but that Usenet can not be considered a separate society. Rather Usenet is "a super-structural society that spans many main- stream societies and is dependent upon them for its continued existence." (North, chap. 4.2.2, p. 4) Others (Avis, 1995; Graham; Jones; etc.) are studying the online culture and the connection to the growing global culture. The Usenet technology was developed by graduate students in the late 1970s as a way to promote the sharing of information and to spread communication between university campuses. This design highlights the importance of the contribution by individuals to the community. Thus the content of Usenet is produced by elements of the community for the whole of the community. In forming of this public space, or commons, people are encouraged to share their views, thoughts, and questions with others (Hauben & Hauben). The chance to contribute and interact with other people spread Usenet to become a truly global community of people hooking their computers together to communicate. People both desire to talk and to communicate with other people (Graham; Woodbury). Both the technological design of opening one's computer up to accept contributions of others and the desire to communicate led to the creation of an egalitarian culture (Jones; North; Woodbury). People have both a chance to introduce and share their own culture and a chance to broaden themselves through exposures to these various cultures. As such, the Usenet culture is an example of a global culture which is not a reflection of purely one culture. Instead, Usenet both incorporates cultural elements from many nations and builds a new online culture (North). Community networks provide a way for citizens of a locality to hook into these global communities for little or no cost (Graham). Community networks also provide a way for communities to truly represent themselves to others connected online (Graham; Weston). Without access made available through community networks, through publicly available computer terminals or local dial-in phone numbers, only those who could afford the monthly charges or who have access through work or school would represent themselves (Avis). Particular portraits of various cultures would thus be only partially represented. Also, when access is available and open to all, a greater wealth of contributions can be made. There is a strong push in Canada and Canadian communities to get online. A lot of grass-roots community network building is taking place. A grass-roots organization, Telecommunities Canada, stresses the importance of contributing Canada's various cultures to the online community and in this way make a contribution to the whole community (Graham, Weston). In a similar way, Izumi Aizu (1995, p. 6) says that Japan has "an opportunity to bring its own cultural value to the open world." He continues, "It also opens the possibility of changing Japan into a less rigid, more decentralized society, following the network paradigm exercised by the distributed nature of the Internet itself" (Ibid.). There's something to be said about the attraction of representing one's self to the greater community. The many-to-many form of communication where an individual can broadcast to the community and get responses back from other individuals is an empowering experience. No longer do you have to be rich and powerful to communicate broadly to others and to represent yourself and your own views. This power is making it possible for individuals to communicate with others with similar interests (and different interests) around the world. Grassroots organization is boosted and even the formation of local community groups is accelerated. Development of the commons to the exclusion of the big media representations makes this a grassroots medium, or a new enlarged public commons (Felsenstein, 1993). The online culture is primarily a written one, although much of the text is written generally in a non-formal almost off the cuff type of nature. While people will post papers and well thought out ideas, much of the conversation is generated in an immediate response to others' messages. This text can feel like a conversation, or a written version of oral culture. Stories akin to the great stories of the pre-history come about. Legends and urban myths circulate and are disseminated (Jones). Pictures and other non-text items can be sent in Usenet messages, but these non-text items are primarily transferred and not modified, thought upon or communally worked on as are the textual ideas. The common shared online language is English (Azumi). However, other languages exist in country hierarchies and newsgroups and in mailing lists. Along with IRC channels, gopher sites and World Wide Web pages. Text also means that body language and other non-verbal clues need to be spelled out. Extra-sensory emoticons (2) have been invented (e.g., , , etc.) along with smileys. Smileys are textual drawings of a person's face with a smile or grin rotated 90 degrees counter-clockwise to be typeable and printable on computer text screens and printouts (3). North writes on how there is a distinct Usenet culture, and that this culture is opening and welcoming of new-comers. He also notes when there is unfriendliness to "newbies", but focuses on how the online culture is documented and available for people to learn from documents available online(4). This definition of culture and Netiquette (the online word for net etiquette) is available to learn from and open for discussion. Bruce Jones sums up the net culture, "the Usenet network of computers and users constitutes a community and a culture, bounded by its own set of norms and conventions, marked by its own linguistic jargon and sense of humor and accumulating its own folklore." (p. 2) Both North and Jones elaborate on what they see to be an egalitarian tendency or tendency to contribute to the community's benefit. Jones writes, " the people of the net owe something to each other. While not bound by formal, written agreements, people nevertheless are required by convention to observe certain amenities because they serve the greater common interest of the net. These aspects of voluntary association are the elements of culture and community that bind the people of Usenet together." (p. 4) The global culture is formed in several ways, none of which is a generic corporate rubber stamp. People are taking charge. They are bringing their own cultures into the global culture and spreading this new culture around the world. This is taking on a general form and an online form. The online form provides a strong means by which people can spread their ideas and culture which in turn affects the broader global culture. This broader global culture also affects newsgroups or online media. The ability to express oneself to the rest of the world is addictive and the rapid increase of new people joining the online global community makes that manifest. "The voiceless and the oppressed in every part of the world have begun to demand more power . The secure belief that those who knew had authority over those who did not has been shaken" (Mead, p.5). NOTES 1) Usenet was initiated in 1979. 2) Emoticons are "icons" which are used to include emotion and other meta- messages otherwise not transmittable in written online communication forms. 3) Examples include :-) traditional smile ;-) wink, etc. See Sanderson, 1992 for more examples. 4) The online culture is described and written about in FAQ (frequently asked question) files in various newsgroups, the various news.newuser newsgroups and in other readily available files (North). REFERENCES Aizu, Izumi. (1995). Cultural Impact on Network Evolution in Japan Emergence of Netizens [Online]. Institute for HyperNetwork Society. Center for Global Communications (GLOCOM), International University of Japan. Available WWW: http://www.glocom.ac.jp/Publications/Aizu/nete&c.html Appadurai, Arjun. (1990). "Disjuncture and Difference in the Global Cultural Economy." Public Culture, 2 1 24. Avis, Andrew. (1995) Public Spaces on the Information Highway: The Role of Community Networks [Online]. Unpublished master's thesis, University of Calgary, Calgary, Alberta, Canada. Available WWW: http://www.ucalgary.ca/~aavis/ thesis/thesis.html Felsenstein, Lee. (1993, May). "The Commons of Information." Dr. Dobbs' Journal 18 22. Frost, John. (1993). Cyberpoet's Guide to Virtual Culture [Online]. Available WWW: http://homepage.seas.upenn.edu/~mengwong/cyber/cgvc1.html Graham, Garth. (March 29, 1995). A Domain Where Thought is Free to Roam: The Social Purpose of Community Networks. Prepared for Telecommunities Canada for CRTC public hearings on information highway [Online]. Available WWW: http://www.freenet.mb.ca/tc/crtc.brief.html Hauben, Michael and Ronda Hauben. Netizens: On The History and Impact of Usenet and the Internet. Manuscript submitted for publication. Also available (1994) WWW: http://www.columbia.edu/~hauben/netbook/ Jones, Bruce. (1991) An Ethnography of the Usenet Computer Network: Proposal for a Ph.D. Dissertation in Communications [Online]. University of California, San Diego. Dept. of Communication. Available ftp: weber.ucsd.edu Directory: /Usenet.Hist/, File: diss.proposal Mead, Margaret (1978). Culture and Commitment: The New Relationships Between the Generations in the 1970s. Garden City, NY: Anchor Books/Doubleday. North, Tim. (1994) The Internet and Usenet Global Computer Networks: An investigation of their culture and its effects on new users [Online]. Unpublished master's thesis, Curtin University of Technology, Perth, Australia. Available WWW: http://foo.curtin.edu.au/Thesis/ Sanderson, David W. (Ed.). (1993). Smileys. Sebastopol, CA: O'Reilly & Associates. Uncapher, Willard. (1992). Between Local and Global: Placing the Media- scape in the Transnational Cultural Flow [Online]. Available WWW: http://www.eff.org//pub/Net_culture/Global_village/ between_global_and_local.paper Weston, Jay. (Nov. 26, 1994). Old Freedoms and New Technologies: The Evolution of Community Networking. [Online]. Paper presented at the FREE SPEECH AND PRIVACY IN THE INFORMATION AGE Symposium: University of Waterloo, Canada Available WWW: http://www.nptn.org/cyber.serv/tdp/jweston Woodbury, Gregory G. (1994, Fall). "Net Cultural Assumptions." [Online]. Amateur Computerist Newsletter, 6-2 Available ftp: wuarchive.wustl.edu Directory: /doc/misc/acn/ File: acn6 2.txt ------------------------------------------------------------------------ [7] Online Education by Kerry Miller astingsh@ksu.edu In Computer Underground Digest, 6 March 96, Mike Godwin wrote, "Telephones work best as one-to-one media. And there's no greater proof of this than to try to participate in a conference call. Conference calls are attempts to use telephones as many-to-many media and they're always exasperating. For even longer, we've had one-to-many media, from one central source to large audiences. These include the newspaper, a couple of centuries-old technology, movies, broadcasting." He might have added that Education, as the charge to the paradigmatic schoolmaster or mistress at the blackboard to bring her students to the light (even as they sit in ordered rows of desks) has been known, is an example of misplaced one-to- many techniques, trying to simulate what used to be the one-to-one relationship of guru and chela. Historically, natural limitations on human capacities made a messenger or mediator necessary for any broader interaction with the world than one's own immediate experience. By the same token, they also provided channels for power. Against hearsay, it was the *king's* messenger; against royal dictum, it was the clerical scribe copying books one at a time. Against the church, it was movable type; against the press tycoons, "mass media" broadcasting. And now we have an Internet, and once again the powers that be are feeling threatened, as Mike Godwin goes on to elaborate. Not accidentally, the historical use of power has been to maintain the status quo ante, to keep power in the hands of those who had it to start with. Thus, although each technological advance at first seemed to be a liberating development, later it was subordinated, becoming a controlled and controlling part of ever more extensive "administrative services." Under the layers of mediated interaction, personal experience had become almost an irrelevancy. Competence in one's field of endeavor gave way to "competitiveness," while the vocabulary of "communication" itself lost almost all connection to community. And education, once the collective cultivation of new citizens, became entrenched in the overarching power structure; institutionalized into a hierarchical series of as sessments, certificates, and qualifications to the point that the word no longer refers primarily to a subjective process of learning but to the objective process of instruction by "educators." (I argue only against the exclusivity of this descriptor; not against anyone presently using it God knows, they're trying.) "The Net," Godwin points out, "has changed all this. It is the first many-to-many medium. It is the first medium that combines all the powers to reach a large audience that you see in broadcasting and newspapers with all the intimacy and multi-directional flow of information that you see in telephone calls. It is both intimate and powerful." Access to online books and to governmental acts is certainly part of the Net advantage, but access to each other is the revolution. No longer students (or teachers) defined by our obedience to the regime, we are suddenly displaced people struggling to make a community from scratch. As we discover that it's not easy to be Netizens, we also realize that together, collectively, we can learn, and that learning to be is what community is all about. We are all educators. In Netspace, we all carry the charge. Simply put, institutionalization preserves only the form not the spirit of a society. Whether cast as the King's law or the Church's Bull, static structures do not work for consciousness. Thus, Michael Hauben writes in The Netizens and the Wonderful World of the Net, ch. 16, "Both the printing revolution and the Net revolution have been a catalyst for increased intellectual activity. Such activity tends to provide pressure for more democracy. When people have the chance and the means to start thinking, ideas of self-rule appear. This increased accessibility of people to each other means we can all gain and learn from the interests and knowledge of others, more so than from any single teacher." (www.columbia.edu/~hauben/netbook/) Suddenly democracy means more than pretending that a delegate to the power structure represents one's interest. It means each of us must take the responsibility of understanding what our interests actually are, and learning to locate it in the panoply of interests of all of us, to value it not absolutely but relatively, to give it quality. This never-ending process is what education should be, but our antecedent schooling has sadly ill-prepared us for the exercise. More sadly still, laws like the Communications Decency Act (passed for the purpose of protecting the public from the risk of Net access, but reflecting the awareness that our learning to qualify ourselves constitutes a *structural* threat) reinforce the idea that access is not to be thought of as a right, but as a privilege, to be administered (surprise, surprise) by authorized, certified, credentialed and "qualified" establishmentarians. The Haubens continue, "Netizens are not just anyone who comes online, and they are especially not people who come online for isolated gain or profit. They are not people who come to the Net thinking it is a service. Rather they are people who understand it takes effort and action on each and everyone's part to make the Net a regenerative and vibrant community and resource. Netizens are people who decide to devote time and effort into making the Net, this new part of our world, a better place." Currently, a "blue ribbon campaign" protests against the infringement of free expression which the CDA represents. ASCII Lambda Cy is the next step: an honorary association of Netizens who believe that communication is something more than expression. Leaving the metaphors of "coming of age" or "growing up," for the perverted and/or censorious, the viability or vibrancy of a community whether in cyberspace or on the ground lies in its ability to transcend itself; that is, to learn from its gurus, to teach its newbies *and vice versa*. In this belief, ALCy collectively advances the public's right not only to do its thing, but to do better; not only to open its eyes, but to have something of quality to look at. An Oath for Online Educators I vow to involve /\ myself only in projects which, through \ \ conscientious exercise, I believe contribute \ \ / to the continuing education of \ \ / / all beings in peace, dignity and self- / \/ \/ /\ fulfillment. I vow to work through / / / / my communication to reduce noise, \/ /\ /\ / stress or invasion of privacy of any / / \ \ individual, minimise pollution of the / \ \ earth, air and water, and avoid destruc- \ \ tion of the natural beat and beauty \/ of the noosphere. Ascii Lambda Cy (Text after M W Thring, "The Engineers Conscience"; best viewed when using mono-spaced type.) ---------------------------------------------------------------------------- [8] Report from INET'96 Part II by Ronda Hauben ronda@panix.com [Editor's Note: Following is an account of the final plenary at INET'96 held by the Internet Society in Montreal in June, 1996. A report on the conference as a whole appears in an article elsewhere in this issue.] The final talk was to be given by Reed Hundt of the U.S. Federal Communications Commission. He didn't attend however, and instead the talk was given by Blair Levin, Chief of Staff at the FCC.(1) The talk was a surprise as it seemed uninformed both about the history and importance of the Internet and of the important public policy considerations that need to be taken into account when making any rules for regulating the Internet.(2) At the beginning of the talk, there was the statement that Reed Hundt was the first FCC Chairman to have a computer on his desk, and that he asked his staff to explain how the Internet works. Instead of a commitment to learn about how the Internet developed and the significant impact it is having on the world, Levin presented us with the statement "the Internet gives us the opportunity to change all our communications policies." The FCC is taking license to start from scratch, throwing out all the lessons that have helped the Internet grow and develop, and instead, creating its own models. In his talk, Blair Levin listed five principles: 1. How can public policy promote expansion of bandwidth? 2. What rules can we get rid of or keep? 3. What should be the pricing mechanism? 4. How to make sure it reaches everyone, especially kids in schools. 5. How to make sure it reaches across the globe. Levin's principles put universal service as the fourth point, and then substituted access for kids in schools for the principle of universal service. During the talk, Levin described how the NTIA (the National Telecommunications Information Administration) had submitted an important paper to the FCC on the issue of voice over the Internet. This made it clear that the NTIA had not submitted any paper to the FCC on the issue of universal service, despite the fact that they had held an online hearing on several issues, including universal service and the Internet, in November 1994. The NTIA has done nothing to act on the broad expression of sentiment for universal service that was expressed during that online public meeting.(3) When asked about the NTIA online meeting, Blair said that the FCC knew of the meeting. However, it has had no effect on their deliberations, nor on the request of people that the FCC open up their decision-making process so that the people who are being penalized by their decisions can have a means of providing input into those decisions. Š In response to a question about the need for universal service, Blair responded that that was the obligation of other branches of the U.S. government like the Department of Education. He said this despite the fact the FCC is charged with making rules to provide for the universal service provisions of the Telecommunications Act passed by the U.S. Congress in February 1996. Blair also claimed to welcome submissions into their process. But I found it would cost over $50 to pay postage costs for a submission since there were over 35 people who had to receive a copy (and postage on a minimal submission was $1.45).(4) In response to a complaint about this cost, Blair said to see Kevin Werbach, a lawyer at the FCC, who had come with him. Kevin Werbach offered no means of dealing with the high cost of making a submission. Many people at the Internet Society Conference applauded in response to the question about the lack of concern by the FCC for the principle of universal service to the Internet. At the Internet Society conference, many people spoke up about the need in their countries, whether that be Canada, or Norway, or Ghana, etc. for the Net to be more widespread and available to the public for educational and community purposes. Many were concerned about the inability of the so called "market forces" to provide networking access to other than corporate or well-to-do users. Yet, Levin's talk, being given in the name of Reed Hundt, the Chairman of the regulatory body in the U.S. charged with making the rules to provide for universal service, was unconcerned about the important issues and problems that providing universal service to the Internet raises. It is unfortunate that Reed Hundt did not come to the conference and take up the challenge to learn what the real concerns of people around the world are with regard to access to the Internet. Isolated in Washington, with no access to him possible for most people (though someone from one company told me that he was told to send him e-mail whenever he had a concern), it seems difficult for the rules process to be able to produce any helpful outcome. There need to be open meetings and sessions where people who are concerned with these issues are invited to be heard and to discuss these issues with the FCC. Instead the FCC process is being carried out in a manner similar to the non public process carried on behind closed doors which was used by the U.S. Congress to craft the Telecommunications Act of 1996. It is a tribute to the Internet Society that they did make an effort to invite government officials like Reed Hundt to the conference. The FCC will be setting an example for the rest of the world by the telecommunications policy rules it creates. Will the policy be one that recognizes that the so called "market" cannot provide the free or low cost access to the Internet that is necessary to make universal service a reality? Will the rules created be based on looking back at how time- sharing and then the ARPANET and the Internet developed so they can build on those lessons? To create rules that are based on firm lessons from the past and firm principles so they will be fruitful, it is necessary that the FCC process creating those rules be much more open than it is at present. If the FCC could learn from the experience of the Internet and set up newsgroups and real e-mail access to the officials involved, that would demonstrate a commitment to more equitable access to the Internet and to the FCC rulemaking process that is needed to make the Internet available to all. But from the recent talk presented by the FCC official at INET'96 there seems little indication that the need for an open process and a many-to- many means of communication is recognized among those at the FCC. There is even less evidence that the FCC is capable of making rules for universal service in order to make Internet access available to all. [Editor's note: Shortly after this report from INET'96 was posted on Usenet, the FCC supported an online forum to gather input into its rule making process on universal access. However, the forum was moderated and only posts about access to schools, libraries, non-profit organizations, etc. were encouraged. Those concerned with access for the home users were told their input was not appropriate for this online forum. The FCC has actively discouraged the interest of home users of the Internet to be presented at its hearings.] Notes (1) A version of the talk is available at: http:// www.fcc.gov/Speeches/Hundt/spreh629.txt (2) This is particularly surprising in light of the "Notice of Inquiry" issued by the Federal Communications Commission, Ben F. Waple, Secretary, Docket No. 16979, November 10, 1966. In this inquiry the FCC noted the growing convergence of computers and communications and recognized these would raise a number of regulatory and policy questions that the FCC would be obligated to address. The Commission acknowledged its obligation under the Telecommunications Act to respond to these questions by "timely and informed resolution...so as to serve the needs of the public effectively, efficiently, and economically." A copy of this inquiry is available in Conversational Computers, edited by William D. Orr, New York, 1968, p. 177-186. (3) For a summary of the discussion during the online meeting about the need for universal service, see "The NTIA Conference on the Future of the Net: Creating a Prototype for a Democratic Decision Making Process" by Ronda Hauben http://www.columbia.edu/~rh120/ch106.x11 and "The Net and the Future of Politics: The Ascendency of the Commons," by Michael Hauben http://www.columbia.edu/~rh120/ch106.x14 (4) I personally made the effort to make a submission. In the process, I learned the high cost of having to serve 35 parties by mail in addition to providing several copies to the FCC itself. Such costly postage and copying requirements effectively bar many interested people who will be affected by the rules from participating in the proceedings determining the rules. ---------------------------------------------------------------------------- [9] How Does the Internet Impact Our Daily Lives? by Richard Nichols nichols@hermes.law.stetson.edu The available information on the Internet in the form of data, researchable data, text on myriads of subjects into one's computer whether it be at work or home has reached the mind-boggling stage. There is probably no subject matter that cannot be found on the "net." Recently, I needed to find out about whether companies I was going to contract with, were licenced in our state. I called the regulatory agency and obtained the information. As an afterthought, I inquired whether this information was available on the "net." The response was, "I don't know what you are talking about." This is the sad part of this great "information highway." There are many people who still are unaware of the Internet and its far reaching abilities. Well, after I hung up, I started to search the state government sites and lo and behold I found a site for Professional Business Regulation. It turned out to be a searchable database. I was able to find out what I needed about the companies I was considering doing business with. My hobby is genealogy, the tracing of one's ancestry. It is one of the largest hobbies in the world. The information available to people interested in this hobby is growing by leaps and bounds on the Internet. More and more searchable databases are being created. Eventually organizations like the National Census Bureau, National Archives, Church of the Latter Day Saints, etc will make available on the Internet their databases to search. Most of the searchable material now is being done by average people to complete projects to make this hobby more easily researched from their home. The State of Virginia has a library where one can download "actual" documents on Civil War pension applications. There you will see the actual document in the person's own handwriting. WOW! What a concept! At my job, which is at a medium sized academic law library, the Internet has become part of our daily lives. Legal information can be researched via many different facets on the Internet; via federal, state and local governments, various searchable databases, vendors, etc. The Internet, in my opinion, is here to stay. It will change over time. It brings people together via e-mail, 'chat' lines, newsgroups, etc. It allows one to explore almost anything that he or she can think of. I am still a novice in this world of rapidly expanding and changing cyberspace. I will never master it to its fullest. I will bump and chug along the information highway finding myself turning off here and there to visit museums, play games, learn the latest sports news, update myself on the latest changes in a certain law or just continue plodding along finding answers to my genealogy questions. In any case, I have found this new world of technology and information to be a dramatic change in our lives for the better. ---------------------------------------------------------------------------- [10] FCC Submission in Universal Service Rulesetting Proceedings by Ronda Hauben ronda@panix.com [Editor's Note: The following was submitted to the FCC as input into the Universal Service Proceedings in CC Docket No. 9 6-45 before the May 7, 1996 deadline. The U.S. Congress has mandated a set of deadlines for the FCC to create rules that will radically restructure the telecommunications infrastructure in the U.S. and with it the provisions for universal service for the home user. This submission into the FCC proceedings was to protest these radical changes in the definition and implementation of universal service without the participation or input of the many home users.] I - Introduction Following is a response to some of the discussion initiated by the Benton Foundation regarding how to look at the question of Universal Service toward the FCC proceedings on input for the Universal Service definition to function under the Telecommunications Act of 1996. The following is from a post on the Netizens Association Mailing List. Kerry Miller posted the Benton Foundation excerpts which are indicated by the > and I responded to them. May 7 was the deadline for FCC comments on the comments previously submitted to them and I am submitting this and also posting it as a way to try to open up the discussion on the principles that should guide a definition of universal service regarding online access. Also, after several efforts to try to determine if comments could be submitted via email, I was told that comments could be submitted to ssegal@fcc.gov via e-mail, but they would be considered informal comments. I am submitting these comments to the FCC via e-mail, but hope that they will be considered as part of proceedings, as there isn't much point in saying one can submit something via e-mail if they aren't taken seriously. II - Comments On Fri, 3 May 1996, Kerry Miller posted the following from the Benton Foundation postings about universal service: [My comments follow -RH] > http://www.benton.org/Goingon/advocates.html > Public Interest advocates, universal service, and > the Telecommunications Act of 1996 > > The questions public interest advocates should be > asking themselves and the FCC include: > * How should the discussion of Universal Service > be framed? Is Universal Service about connecting > phones? Connecting people with phones? Or > connecting people with people? How can the > discussion center around the people who need to > benefit from the policy most? This is worth considering. But it is hard to understand how the question can be framed adequately if the folks for whom this is important have no way to be part of the discussion. That is why there is a need for universal access to Usenet newsgroups and e-mail so folks can have a chance to speak about what the real problems and needs are. > * How is the value of a network-any network, > phone or computer-diminished as fewer and fewer > people have access to it? The question seems as if it is phrased backwards. The issue is how does the value of any network increase as more and more people have access to it and are able to contribute to it. The ability to contribute is crucial with regard to a network like the Internet and Usenet. > What can be done to identify the communities and > individuals most at risk of falling off the networks > that will make up the National Information > Infrastructure? Again the questions seems backwards. First there is NO National Information Infrastructure (at least not in the U.S.). There is an Internet that people have built over a period of several decades. The work has often been funded by research institutions or government, but people have contributed to the content and technical needs and development. The question that needed to be raised was What was the value of this development and how to extend access to it? Since this development was not the result of commercial enterprises, but of people contributing, made possible by academic and government support and sometimes also support from companies who benefitted from their participation, it has been inappropriate to set commercialization and privatization as the first goals of the policy, without allowing public discussion into what the policy should be and why. > What strategies can be employed to add people to > the networks and keep them on? How can the > voices of the people who have fallen off > the networks be included in the rulemaking? It is good to see that the question is being raised of how to have the voices of people included in the rulemaking. The problem right now is that the voices of those on or off the Internet are basically excluded from being heard in the rulemaking procedure since the dead lines have been so quick and the means of even getting the law or the submissions have been basically beyond most people (one has to be able to download things that are in WordPerfect it seems). In any case, it has been made very difficult to even access the ma terial at the FCC's WWW site and it has been made virtually impossible to have any contact with anyone at the FCC to ask about the process or get help in knowing how to deal with it all. Š Thus though business interests and self appointed "public service advocates" may have access to the process, the public is denied access and thus has no way of making the crucial input that the FCC needs to make regulations that can be helpful. > * What telecommunications services should be > "universal" in the information age? On the Netizens Association list we have discussed the need for the Net to be a means for communication. Thus we have identified text based e- mail, Usenet, and lynx as a basic need to have universally available. It is interesting that the Nov. 1994 NTIA online conference on the future of the Net which included discussion of universal service and access identified a similar set of needs. That is the basic set of what would make it possible for the public to be able to participate in the FCC process if that process was an open and participatory one, rather than an exclusive and closed one. > What flexibility should people have in picking the > services they need? How might Universal Service > be defined so that recipients of the services do not > have to pay to protect certain rights (such as > privacy)? What good is a wire without connections > to the hardware, training, and support that are > essential for effective use? I don't see privacy as a crucial right. I see access as the crucial right, and as someone early on on the Netizens list said, that e-mail is a basic right. The Free-Nets and community networks that have developed around universities and libraries in some areas made a beginning of offering a minimal kind of access and having the help needed for people to utilize this access. Yet these examples have been left out of the Telecommunica tions Act of 1996. Also, universities often have established a way of having computer centers with some staff who are available to help people who come to the centers, and they often have some minimum set of classes available to introduce those new to the technology to how to use it. Thus again, there are models that could be examined. But in the process of this it would also be important to examine the problems that these models have had or that people have had trying to get some basic services in these situations. There is a way to get real information about the problems and needs, but once again the FCC process doesn't seem to provide any mechanism for this to happen. > * What role can nonprofit organizations and > other community-based institutions play in > delivering access to basic and advanced > services? Š It's not clear to me who these nonprofit organizations and other community-based institutions are that are being proposed here. This leaves out the community networks that have developed. It also leaves out academic institutions, such as universities and colleges and community colleges. And it leaves out the experience of the NSF in helping to connect these institutions. So instead of building on what has been developed and learning from it, it is substituting a n